Heinz College of Information Systems and Public Policy
Ramayya Krishnan, Dean
Location: 1003 Hamburg Hall
www.heinz.cmu.edu
The next generation of leaders must deeply understand this critical point of intersection: People, policy, and technology. The connections between the three define our time, and will continue to shape the future of humankind.
At Heinz College, we’ve understood this since our founding, and we provide students with a foundation of data analytics, technology, evidence-based management, and rich experiential learning in contexts that are crucial to society, such as public policy, health care, information systems, cybersecurity, the arts, and entertainment.
Our research programs are best described as data-intensive social science. Our economists, statisticians, operations researchers, computer scientists, and management experts sit side by side, collaborating constantly and not sitting in traditional departmental silos. For this reason, they are able to approach complex societal problems in an altogether different way and impart this interdisciplinary mindset to our students.
The unique co-location of our two schools, the School of Public Policy and Management and the School of Information Systems and Management, offers opportunities for collaboration that simply cannot be duplicated elsewhere. We also offer two groundbreaking Joint Degree Programs with the CMU College of Fine Arts.
Graduates of Heinz College are highly sought by employers across sectors for their interdisciplinary expertise and ability to use relevant data to solve complex problems. Our alumni work for government agencies at the federal, state, and local levels. They work in roles that directly impact national security. They work for tech giants, big consulting firms, major media outlets, cultural institutions, top hospitals and health systems, non-profits, and community organizations of all sizes. They work for startups—or they found their own.
Learn more about Heinz College graduate degree programs.
Public Interest Technology
Public Interest Technology (PIT) is an emerging field unto itself, but Carnegie Mellon University has been a leader in this space for over 50 years, promoting the use of technology to advance the public interest. Continued excellence in this space is a priority for Heinz College.
Minor in Decision Analytics and Systems (DAS)
Students in any undergraduate major at Carnegie Mellon University can elect the Minor in Decision Analytics and Systems (DAS), building along the way a robust interdisciplinary toolkit that draws on computer science, economics, statistics, operations research, machine learning, and information systems. You will also learn how-to apply this toolkit to consequential societal problems!
Heinz College offers the undergraduate Minor in Decision Analytics and Systems (DAS), providing you with the opportunity to add systems thinking and evidence-based problem solving to any field of study.
Data is a means to an end—creating value for people and society. But before data can create value, there comes a critical decision point. DAS prepares you to be the one who makes that decision, navigating the process from end to end: from identifying a current decision point and the problem it could solve, to determining the right decision and its potential value, and finally communicating that value and putting the decision into action.
Using Heinz College’s deep expertise in analytics, public policy and information systems as a launchpad, the DAS minor features gamechanging experiential courses that ground DAS strategies in real world application, so you can see the social impacts of this work firsthand.
For more information, contact Professor Raja Sooriamurthi at raja@cmu.edu.
DAS MINOR CURRICULUM AND COURSEWORK
DAS Core Courses:
- Introduction to DAS (94-416 Introduction to Decision Analytics and Systems)
- Simulation for DAS (94-417)
- Optimization for DAS (94-433 Optimization for DAS)
- Applied Econometrics for DAS (94-431 Applied Econometrics for DAS)
- Critical Analysis of Policy Research (90-440 Critical Analysis of Policy Research)
- Machine Learning for Public Policy Lab (94-489 Machine Learning for Public Policy Lab)
Expected Pre-requisites:
- Calculus (21-111 Calculus I, 21-112 Calculus II, OR 21-256 Multivariate Analysis)
- Matrix Algebra (21-240 Matrix Algebra with Applications)
- Computer Science (15-112 Fundamentals of Programming and Computer Science AND 15-122 Principles of Imperative Computation)
- Probability and Statistics (36-225 Introduction to Probability Theory AND 36-226 Introduction to Statistical Inference)
- Principles of Microeconomics (73-102 Principles of Microeconomics)
SAMPLE SCHEDULE: DAS
Below is one possible schedule for the DAS minor. Actual schedules may vary based on course availability and other factors.
Year Two - Fall Semester
- Introduction to DAS
- Optimization for DAS
Year Two - Spring Semester
- Simulation for DAS
- Applied Econometrics for DAS
Year Three - Fall Semester
- Critical Analysis of Policy Research
Year Three - Spring Semester
- Machine Learning for Public Policy Lab
Minor in Health Care Policy and Management
Sponsored by:
Heinz College of Information Systems and Public Policy
Dietrich College of Humanities and Social Sciences
Mellon College of Science
Faculty Advisors:
Jason D'Antonio, Mellon College of Science
James F. Jordan, H. John Heinz III College
The face of health care is changing. The practice of medicine is being fundamentally altered by the forces of change in public policy, health care organizations and in the industry as a whole. The role of individual professionals in this industry is changing as rapidly as the industry itself. Traditional career paths have disappeared overnight to be replaced by new opportunities that require new skills. New organizations are placing new demands on their professional and medical staffs. The criteria of efficiency and financial stability are entering the domains of diagnosis and treatment.
This minor is designed to provide students considering a career in the health professions with an understanding of how these changes are likely to affect their careers. Students will become familiar with the critical policy and management issues and will begin to learn to operate effectively in the emerging health care environment. The curriculum combines economic, organizational, managerial, historical and psychological perspectives on these issues to provide a foundation for a deepened understanding of the changing structure of health care organizations and policy.
Required Courses for HCPM Minor
A total of 54 units are required to complete this minor. Entry into the minor requires completion of 73-102 Principles of Microeconomics or the equivalent by approval.
Required Courses
Complete a total of 21 units from the following: | ||
79-330 | Medicine and Society: Health, Healers, and Hospitals | 9 |
90-436 | Health Systems | 6 |
90-472 | Health Policy | 6 |
Elective Courses
Complete a minimum of 24 units from these two sections:
Heinz College Courses | ||
94-409 | Healthcare Information Systems | 12 |
73-328 | Health Economics | 12 |
90-832 | Health Law | 6 |
90-433 | Population Health | 6 |
90-834 | Health Care Geographical Information Systems | 12 |
Other courses as approved |
Humanities and Social Sciences Courses (9 units each) | ||
80-245 | Medical Ethics | 9 |
76-494 | Healthcare Communications | 9 |
88-365 | Behavioral Economics and Public Policy | 9 |
42-444 | Medical Devices | 9 |
Other courses as approved |
Please note that some of these courses have prerequisites that will not count toward the completion of the requirements for this minor.
Elective Focus Areas
Focus areas are suggested groupings of electives based on student interest. Students do not need to take all electives within one focus area; they are free to choose their 18-unit elective minimum from any combination of focus areas.
Health Management/Administration Focus | Units | |
90-832 | Health Law | 6 |
80-245 | Medical Ethics | 9 |
76-494 | Healthcare Communications | 9 |
Health Policy Focus | Units | |
73-328 | Health Economics | 12 |
90-832 | Health Law | 6 |
90-433 | Population Health | 6 |
88-365/90-882 | Behavioral Economics and Public Policy | 9 |
Other courses as approved |
Health Analytics & IT Focus | Units | |
94-409 | Healthcare Information Systems | 12 |
90-834 | Health Care Geographical Information Systems | 12 |
42-444 | Medical Devices | 9 |
Other courses as approved |
Five-Year (Accelerated) Master's Programs
Students with the drive to develop as leaders and enter the job market more quickly can earn their CMU undergraduate degree and a professional master's degree from Heinz College together in five years instead of the typical six.
An Accelerated Master's Program (AMP) isn’t just a savings of time. It’s also a considerable savings in cost, and adds a tremendous level of experience and expertise in a specific industry.
In the Heinz College AMP program, students complete 3 years in a CMU undergraduate program (any major), followed by 1 year of integrated study, followed by 1 full year at Heinz College.
The following Heinz College master's degree programs offer accelerated options for CMU undergraduates:
- Master of Arts Management (MAM)
- Master of Entertainment Industry (MEIM)*
- Master of Information Systems Management (MISM)
- Master of Science in Health Care Policy and Management (MSHCPM)
- Master of Science in Information Security Policy and Management (MSISPM)
- Master of Information Security Policy and Management (MSISPM)
- Master of Science in Public Policy and Management (MSPPM)*
Students must apply and be admitted to Heinz College. Learn more about Heinz College admissions requirements.
For more information on Accelerated Master’s Programs, please contact the Heinz College Office of Admissions at hnzadmit@andrew.cmu.edu or by phone 412-268-2164.
*Note on AMP planning for MEIM and MSPPM - Washington, D.C.: Due to the rigorous format and unique academic demands of the MEIM and MSPPM – Washington D.C. programs—with their second years at CMU’s Los Angeles and D.C. campuses, respectively—interested students should begin the AMP planning process as early as possible in their undergraduate career. Students must ensure that they have satisfied all requirements for their undergraduate degree, as well as their first-year master’s requirements, by the end of the fourth AMP year.
Ph.D. Program
Distinguished by the interdisciplinary model of Heinz College and Carnegie Mellon University, our Ph.D. programs prepare graduates to lead change in their chosen fields through meaningful collaborations and hands-on work with our renowned and extremely accessible faculty.
Heinz College features the unique co-location of two schools: The School of Information Systems and Management and The School of Public Policy and Management; however, below that larger structure, we are a college without departments and their characteristic silos. Our faculty, students, and research centers thrive by working together to solve problems across subjects, disciplines, and business verticals.
In the Heinz College Ph.D. program, you will conduct innovative research to address increasingly complex challenges facing society, whether those challenges are technical, organizational, political, economic, social, or—as is often the case—some combination thereof.
- Ph.D. in Information Systems and Management
- Ph.D. in Public Policy and Management
- Joint Ph.D. Programs
- Recent Ph.D. Placements
Contact:
Michelle Wirtz, Ph.D. Program Manager
4800 Forbes Avenue
Hamburg Hall 3014
Pittsburgh, PA 15213
412-268-4418
mwirtz@andrew.cmu.edu
Faculty and Research Centers
FACULTY
Heinz College has an international reputation for the quality of its research. Our interdisciplinary environment creates exciting opportunities for collaboration and produces a breadth of research work not typically found in schools of our size.
Our faculty and research centers consistently receive funding support from government agencies, foundations and corporate partners, like the National Science Foundation; the Heinz Endowments; the Mellon Foundation; the U.S. Departments of Defense, Commerce, Health and Human Services, and Housing and Urban Development; the Sloan Foundation; and the National Institute of Justice.
Visit our Faculty pages to learn more about individual faculty members, accomplishments, and current research.
RESEARCH CENTERS
We host, or are closely associated with, these CMU research centers:
- Arts Management and Technology Laboratory (AMTLab)
- Block Center for Technology and Society
- Center for Behavioral Decision Research (CBDR)
- Center for Economic Development (CED)
- CyLab
- Digital Transformation and Innovation Center
- iLab
- Initiative for Digital Entertainment Analytics (IDEA)
- Living Analytics Research Centre (LARC)
- Metro21: Smart Cities Institute
- Mobility21: USDOT National University Transportation Center
- Privacy Economics Experiments (PEEX) Lab
- Program for Research and Outreach on Gender Equity in Society (PROGRESS)
- Traffic21
Diversity and Inclusion
The Heinz College of Information Systems and Public Policy represents over 50 nations and over 40 U.S. states, which increases our ability to foster a community with greater variation in perspectives and approaches to our work.
By design, Heinz College is an empathetic and open environment that inspires continuous learning, conversation, and intelligent action that will impact society for the better.
Diversity, inclusion, and equity are not radical concepts. Rather, the ongoing pursuit of these ideals is fundamental to the energetic exchange of ideas; the success of our students, faculty, and staff; and the unlocking of innovations that will improve the human condition.
Heinz College proudly champions the unique experiences of all members of our campus community. It is a priority for Heinz College to attract, maintain, and nurture a student body of diverse viewpoints, backgrounds, and talents. We are also committed to improving access to our graduate programs, in particular for underrepresented populations. We support these efforts through a variety of initiatives, programming, and partnerships in addition to Carnegie Mellon University’s campus-wide efforts.
Learn more about Diversity & Inclusion at Heinz College.
CONTACT
Director of Admissions
Heinz College of Information Systems and Public Policy
Carnegie Mellon University
Pittsburgh, PA 15213
Phone: 412-268-2164
Toll-free (U.S.): 1-800-877-3498
Fax: 412-268-7036
hnzadmit@andrew.cmu.edu
www.heinz.cmu.edu
Heinz College Courses
While Heinz College currently offers no undergraduate degree programs, several of its courses are open to undergraduates, though special permission is required for some courses.
About Course Numbers:
Each Carnegie Mellon course number begins with a two-digit prefix that designates the department offering the course (i.e., 76-xxx courses are offered by the Department of English). Although each department maintains its own course numbering practices, typically, the first digit after the prefix indicates the class level: xx-1xx courses are freshmen-level, xx-2xx courses are sophomore level, etc. Depending on the department, xx-6xx courses may be either undergraduate senior-level or graduate-level, and xx-7xx courses and higher are graduate-level. Consult the Schedule of Classes each semester for course offerings and for any necessary pre-requisites or co-requisites.
Heinz College-Wide Courses
- 94-216 Introduction to Decision Analytics and Systems
- Intermittent: 6 units
This course introduces students to the analytics toolkit (data systems, Operations Research, Machine Learning, Statistics. and causal inference) and what it takes to use formulate problems, scope them and understand how to intervene to support decision making to achieve policy objectives. In short, it introduces you to the art and science of translating analytics into action using "curated examples" and case studies from the real world. These case studies will introduce you to key elements of the data-driven and model-based approaches to decision-making. The approaches you will be exposed to in this course find wide application. Examples include the creation of transportation systems (bus, on-demand rideshare, bike share) to equitably serve all neighborhoods, the responsible use of AI in systems to hire people for positions, and optimally delivering covid vaccine boosters to disadvantaged and hard to reach populations.
- 94-217 Systems Thinking and Discrete Event Simulation
- Intermittent: 6 units
We are surrounded by complex systems with interrelated components. In this course, we will introduce two components of system analysis and modeling: Systems Thinking and Discrete Event Simulation. In the first part of the course, Systems Thinking, you will learn how to approach complex systems, identify their components, and understand the interactions and their impact on the system. In the second part of the class, you will learn practical skills by using Discrete Event Simulation to model and analyze real-world systems. At the end of the course, you will be able to understand and approach problems from a systems perspective and propose effective policies to improve the performance of the system. The course will be divided into two main units: Systems Thinking and Discrete Event Simulation. The class will be a combination of lectures and in-class activities to support your learning process. You will also work on a course-long project on a topic of interest where you will apply the concepts learned.
- 94-401 Acting for Leadership and Communication
- Fall and Spring: 6 units
Actors use "tools" (voice, body, focus, intention) to convey emotion and connect authentically audiences. Acting for Management will help you utilize the actor's tools to become a more powerful and persuasive presenter, to feel more confident when communicating with others, to understand yourself and your audience and to show the world the best and most authentic version of you. Through in-class exercises, scene work and discussion, you will practice the craft of acting and learn how it can enhance your abilities as a person, manager and leader.
- 94-402 Geographic Information Systems
- Fall and Spring: 12 units
A geographic information system (GIS) provides storage, retrieval, and visualization of geographically referenced data as well as design and analysis of spatial information. GIS provides unique analytical tools to investigate spatial relationships, patterns, and processes of cultural, biological, demographic, economic, social, environmental, health care, criminal, and other phenomena. The course includes lectures, computer labs, and a project using the leading desktop GIS software, ArcGIS Pro, from Esri, Inc. Subject areas will include: - Geographic concepts (world coordinate systems, map scale/projections, sea level/elevation), - Government-provided map infrastructure (TIGER maps, census data, satellite and aerial photo images, local government cadastral maps), - Map design (cartography, interactive maps, map animations, and Web-based GIS), - Geodatabases (importing spatial and attribute data, geocodes, table joins, data aggregation, and map queries), - Creation of new spatial data (digitizing, geocoding, and dissolving vector features), - Spatial data processing (clipping, merging, appending, joining, dissolving), - Spatial analysis (proximity analysis, risk surface, site suitability, spatial data mining), - Other topics (raster GIS, 3D GIS, network analysis, etc.) as identified in course materials and selected the instructor.
- 94-403 Consulting Lab
- Intermittent: 6 units
Communication is the glue that holds consulting engagements, teams, and relationships together. Arguably, the better a consultant you are, the better a communicator you are, and the best communicators tend to make very good consultants (nice symmetry there). Poor communication and other 'soft skills' can derail a consulting engagement and with it, a promising consulting career. As an example, a Gartner Group study found that 80% of all IT projects were late, over budget, or failed completely because of poor communication at the outset. This course will help students interested in a consulting career acquire new skills in everything from personal branding to asking high-value, incisive questions to building strong, long-term client relationships
- 94-408 Management Consulting
- Intermittent: 12 units
This is an applications course exploring the profession of management consulting and the art and science of providing management counsel to organizations in the public and private sectors. The course is designed to provide a framework for collaborating with organizations to solve problems and to execute projects efficiently and effectively. Students will explore and utilize practical tools that will enable them to solve problems and execute projects as external or internal consultants or as individual contributors or leaders within organizations. The course introduces frameworks as well as quantitative and qualitative methods that are typically used in management consulting.
Course Website: https://api.heinz.cmu.edu/courses_api/course_list/
- 94-409 Healthcare Information Systems
- Spring: 12 units
In a value-based care delivery environment with its emphasis on improving costs and service efficiency without risking quality of care, information technology has emerged as a powerful driving force in helping to achieve multiple goals within healthcare organizations. The explosive advances in information technology combined with the current challenges facing healthcare delivery have created the need for skilled individuals who can develop, understand, manage, and integrate healthcare information systems in organizations. This course will explore the concepts and application of major information systems methodologies and approaches in the delivery of modern healthcare systems, including traditional face-to-face, online, and mobile and social media enabled care delivery. A semester-long group project that synthesizes the different topics via the design and implementation of a working, integrated, healthcare decision support application will be a required component of the course.
Prerequisites: 90-436 and 36-200 and 67-262
- 94-410 Telling Stories with Data
- Intermittent: 3 units
Data are everywhere. For policy makers, the ability to tell the right story using data can make the difference between a successful initiative and one that fails. Part art, part science, visualizing data is a process that is both well established in existing disciplines and experimental and rapidly changing in others. In this course well explore both ends of the spectrum as we deconstruct and reconstruct data visualizations behind some of the worlds most powerful brands, dig into our own data in compelling ways to help our readers understand complex issues, and finally experiment with new ways to represent data about our work, our community, and even ourselves. This course will provide hands-on training and experimentation with a number of tools, and students will have some flexibility to concentrate on mediums that best match their desired outcomes for a final project deliverable (print, digital, interactive or immersive). By the end of this course, students will have an introduction to a number of different tools and techniques that will allow them to immediately start applying what theyve learned to both other coursework as well as on-the-job needs.
- 94-411 Strategy Development
- Intermittent: 6 units
This course introduces students to frameworks for understanding strategy development and implementation. Through a combination of theory and practice, students will be exposed to processes for formulating a sound, rational business strategy as well as the discipline required to successfully implement that strategy. Course activities and concepts include: 1) situational and environmental analysis, 2) internal capabilities assessment, and 3) appropriate linkage to an organizations vision, mission, objectives, and historical performance. In addition, although these processes are most often attributed to private sector operations, this course is designed to consider the similarities and differences of strategy development in government entities and nonprofits as well. There are no prerequisite courses.
- 94-413 Project Management
- Fall and Spring: 6 units
As organizations continue to look for ways to reduce costs, managers are often expected to oversee special projects in addition to their traditional responsibilities. When a project is too complex for one person to handle, the project manager is expected to lead a team of diverse employees to complete the assignment. This course will assist the project manager to break down a complex project into manageable segments, lead a diverse project team, and use effective tools to ensure that the project meets its deliverables and is completed within budget and on schedule. Over the course of the mini, students will complete a plan for an actual project, giving them valuable experience with the relevant tools and skills, including Microsoft Project software.
- 94-416 Introduction to Decision Analytics and Systems
- Intermittent: 6 units
This course introduces students to the analytics toolkit (data systems, Operations Research, Machine Learning, Statistics. and causal inference) and what it takes to use formulate problems, scope them and understand how to intervene to support decision making to achieve policy objectives. In short, it introduces you to the art and science of translating analytics into action using "curated examples" and case studies from the real world. These case studies will introduce you to key elements of the data-driven and model-based approaches to decision-making. The approaches you will be exposed to in this course find wide application. Examples include the creation of transportation systems (bus, on-demand rideshare, bike share) to equitably serve all neighborhoods, the responsible use of AI in systems to hire people for positions, and optimally delivering covid vaccine boosters to disadvantaged and hard to reach populations.
- 94-423 Measuring Social
- Fall and Spring: 12 units
Measuring Social is an experiential learning class for graduate students across Carnegie Mellon. We bring in 5-7 corporate sponsors each semester (Spring and amp; Fall) and amp; they develop a project for the student teams to work on over the semester. Each project involves an element of measuring unstructured social data as well as providing recommendations based on its analysis. The class has been running since 2010 and amp; we have done over 120 projects in the class for close to 100 different unique clients including Marriot, Google, Warner Bros., Sony PlayStation, Nike, Target, Ford, NYTimes, The Lincoln Center, American Express, The Gap, NBCUniversal, Microsoft, etc. We welcome graduate students from across CMU including Data Analytics, Public Policy, Entertainment and amp; Arts Management, Business/Tepper, CS/HCI, ECE, English and amp; Design. We socially engineer teams to add as much diversity as possible. Projects in the class vary from internal social network analysis to external client and amp; community engagement tactics through analyzing social data from thematic strings, sentiment analysis, community segments etc. As an example, a team working with Marriott used ML models to understand and amp; present benefit with deploying social influencers across different categories associated with brand recognition for their W hotel properties. Students teams have access to commercially available off the shelf software tools for social listening and amp; social intelligence and amp; we provide in class training. Students have reported many benefits associated with participating in the class including: Opportunity to work with students from across CMU with different experience/viewpoints, Engaging in a real world consultative project with a brand name company, Development of non-cognitive skills associated with problem solving, and amp; An opportunity to develop and amp; present recommendations/data models that in many cases get implemented by sponsoring organizations.
- 94-431 Applied Econometrics for DAS
- Intermittent: 6 units
Econometrics has an important place in the data sciences. As your textbook authors say, the purpose of econometrics is to "untangle cause and effect in human affairs." Econometrics is essential for advancing understanding in the social sciences, conducting public policy evaluation, and assessing the impact of business practice. Both Applied Econometrics I and Applied Econometrics II are "hands on" courses in which you will not only learn to read and interpret existing studies, but will also conduct econometric analyses of your own. The goal is to help you take your first few steps toward becoming a "Metrics Master"! One of those steps is becoming competent and confident in the use of Stata to conduct empirical analyses. Pre-requisites: Applied Econometrics I: Students are presumed to have a solid grounding in basic statistics, at the level of 90-711 (Empirical Methods for Public Policy and Management), 90-786 (Intermediate Empirical Methods) or 95-796 (Statistics for IT Managers). We will make good use of the material covered in those courses.
- 94-432 Business Intelligence & Data Mining SAS
- Fall and Spring: 6 units
With the proliferation of Web 2.0 making inroads into the enterprises and industries, the ability to understand, analyze and interpret businesses from Big Data has become increasingly more important today. This class aims to equip you with highly demanded business analytics skills in the current job market. The course will focus on extracting business intelligence by leveraging firm's business data as well as online social media content for various applications, including (but not limited to) search engine marketing, social media analytics, crowd-sourcing management, market analysis and demand estimation, social network analysis, customer segmentation, customer relationship management (CRM), web mining and health care management. The class will be hands-on and the emphasis will be placed on the "know-how" aspect - how to extract and apply business intelligence to improve business decision making and marketing strategies. We will analyze real-world business data from Fortune 500 companies using various business intelligence tools, primarily SAS Enterprise Miner. Time permits, we will also introduce some advanced economic and predictive models in analyzing digital markets. Prior programming skill is not required. Throughout the class business insights from several market leaders such as Google, Microsoft, Amazon, Travelocity, Netflix, Uber, Yelp and Facebook will be revealed.
- 94-433 Optimization for DAS
- Intermittent: 6 units
This course provides an introduction to modeling and computational methods used by policy-makers, managers and analysts to support decision-making. The first half of the course focuses on deterministic optimization, and covers linear programming, network optimization and integer programming. The second half of this course introduces risk and uncertainty, and includes methods to characterize uncertainty and methods to optimize decisions under uncertainty. Examples are drawn from a variety of domains where these decision-making methods can provide value for business and policy, such as transportation, energy, health care, manufacturing, supply chain management, etc. The readings, lectures, homework assignments and exams will help you develop modeling skills, computational skills, and analytical skills. Modeling skills involve translating a problem into a well-defined mathematical framework, using little more than pen and paper. Computational skills involve solving your model on a computer program. In this course, all applications will be done in Excel. Analytical skills involve critically interpreting a model and translating results into insights for decision-making. All three are important!
Prerequisites: 36-225 Min. grade C and 36-226 Min. grade C
- 94-440 Datapreneurship - Innovating on Analytics
- Intermittent: 6 units
This course is designed to introduce you to the many elements of entrepreneurship, with a specific focus on digital and data innovation. Data and the insights gained from it are increasingly becoming more valuable as a product than past traditional business models. From start-ups to the creation of new business opportunities within larger enterprises, we will explore what are the necessary elements for success and what are some of the challenges faced in this rapidly emerging field. The course will rely heavily on in-class participation, including small team projects and presentations, lectures and readings. We will pair the theoretical framework of entrepreneurial issues with guest speakers who are current data entrepreneurs and investors so you can see the frameworks in action and ask questions to enhance your learning.
- 94-441 Ethics and Politics of Data
- Intermittent: 6 units
The objective of this course is to introduce students to the many ethical and political issues arising in the gathering, storage, processing, and exploitation of data. The course will instruct students on how to contribute to ethical debates about data and to help make policy about it. Students will learn how to write effective and readable opinion pieces publishable on intellectually respectable Internet news sites and offered to potential employers as demonstration of your ability to write in an informed, persuasive, and engaging way about some of the headline ethical issues of the day. This is an interdisciplinary course. It draws on information from many different sources, including economics, politics, ethics, philosophy, and data science. The interdisciplinary focus of the course means that we will be interested in debate and discussion between these various disciplines. Successful interdisciplinary discussion advances an informed view about the ethical implications of the digital economy in a way that minimizes specialist jargon.
- 94-454 Developing as a Leader
- Fall and Spring: 6 units
This course introduces students to leadership via three learning frameworks: models, practice and reflection. Using guest lectures, readings and videos, and small group discussions, we will define leadership and provide applicable frameworks for leadership practice. Students will be able to experiment and practice different skills and styles in a safe environment where they can receive useful feedback. To help students pursue their own personal path of leadership development, the focus is on formulating personal goals, models and activities that sustain this development over the course of their careers.
- 94-470 Telling Stories with Data
- Intermittent: 6 units
Data visualization is the art of understanding how humans understand our visual environment and of applying that knowledge to the visual representation of information. The ability to effectively tell a story through data can be the difference for an initiative being successful, research being remembered, or a story that leads to action. Part art, part science, visualizing data is a process that is both well established in some disciplines while also rapidly changing and evolving in others. Students will learn to critique and create data visualizations using different methods. Students will explore various aspects to visualization as we deconstruct and reconstruct visualizations, learning how others use different approaches to communicate effectively. We'll dig into data in different ways to help our readers understand complex issues, and finally experiment with new ways to represent data about our work, our community, and ourselves. Students will get hands-on training and experimentation with a number of tools, and have some flexibility to concentrate on mediums that best match their desired outcomes and skills for a final project (print, digital, interactive or immersive).
- 94-475 Practical Unstructured Data Analytics
- Intermittent: 6 units
Companies, governments, and other organizations now collect massive amounts of data such as text, images, audio, and video. How do we turn this heterogeneous mess of data into actionable insights? A common problem is that we often do not know what structure underlies the data ahead of time, hence the data often being referred to as "unstructured". This course takes a practical approach to unstructured data analysis via a two-step approach: We first examine how to identify possible structure present in the data via visualization and other exploratory methods. Once we have clues for what structure is present in the data, we turn toward exploiting this structure to make predictions. Many examples are given for how these methods help solve real problems faced by organizations. There is a final project in this course which must address a policy question. How this course differs from 95-865 "Unstructured Data Analysis": 95-865 emphasizes more of the technical skill development (assessed through two in-class exams involving coding), and does not have any sort of policy focus. 94-775 has a policy-focused final project instead of a final exam. 94-775 does not require cloud computing (part of 95-865 requires the use of Amazon Web Services). Despite these differences, there is heavy material overlap between 94-775 and 95-865. You cannot get credit for both 94-775 and 95-865.
- 94-483 Applied Ethical Analysis
- Intermittent: 6 units
This course provides a framework to increase accountability through ethical decision-making. The goal of this course is to allow you to understand the complexity and consequences of decisions, the utility of ethics in personal and professional life, and the motivations of others (be they ethical or not). You will gain the ability to recognize and address underlying principles in a variety of contextual dilemmas. Students will learn to practically apply established theory and methodology to create and sustain trustworthiness. Case studies, small group discussions, scholarly readings, and videos will demonstrate the relevance and importance of applied ethics.
- 94-485 Societal Consequences of Technological Change: Precision Medicine
- Intermittent: 3 units
According to the National Institutes of Health, precision medicine is "an emerging approach for disease treatment and prevention that takes into account individual variability in genes, environment, and lifestyle for each person." This approach allows doctors and researchers to predict more accurately which treatment and prevention strategies for a particular disease will work in which groups of people. It is in contrast to a one-size-fits-all approach, in which disease treatment and prevention strategies are developed for the average person, with less consideration for the differences between individuals. Advances in precision medicine have already led to powerful new discoveries and several new treatments that are tailored to specific characteristics, such as a person's genetic makeup. With advances in technology, it is becoming possible to use the most unique of characteristics - our genomes - to tailor treatments for individuals. Genomes are made up of a complete set of our DNA, including all of our genes, and are the instruction manual on how to build and maintain the 37 trillion cells in our bodies. Any two people share more than 99% of their DNA. It's the remaining less than 1% that makes us unique, and can affect the severity of a disease and effectiveness of treatments. Looking at these small differences can also help us understand the best way to treat patients for a range of diseases - from cancer and heart disease to depression. A more complete course description can be found on the Heinz College website. Dates: November 9 and amp; 16 8:30 - 5:00.
- 94-486 Advances in Robotic Process Automation
- Intermittent: 6 units
Today's new generation of sophisticated workforce robots act across business functions, integrate cloud and legacy applications, and are self-managing, scalable and fully dynamic. This course is an introduction into the fundamentals of Robotic Process Automation (RPA) and how it is transforming the world by combining software robotics with the power of artificial intelligence (AI) and machine learning (ML). During the class we will dig into the technology, understand how advanced RPA delivers business value, identify processes ripe for this automation, and build an RPA business case. We will also discuss the talent implications of bringing "bots to work" and the impact on the organization and its workforce. Throughout the course we will be joined by business leaders who will share their experiences and leverage exercises designed to provide hands-on automation opportunities including use of a test environment. For the final project, students will have the opportunity to be an "automation strategy consultant" that assesses and develops a business case for a real-world automation candidate.
- 94-489 Machine Learning for Public Policy Lab
- Intermittent: 12 units
This is a project-based course designed to provide students training and experience in solving real-world problems using machine learning, with a focus on problems from public policy and social good. Through lectures, discussions, readings, and project assignments, students will learn about and experience building end-to-end machine learning systems, starting from project definition and scoping, through modeling, to field validation and turning their analysis into action. Through the course, students will develop skills in problem formulation, working with messy data, communicating about machine learning with non-technical stakeholders, model interpretability, understanding and mitigating algorithmic bias and amp; disparities, and evaluating the impact of deployed models. Students will be expected to know python, and have prior coursework in machine learning.
- 94-490 Race, Politics and Policies in the US
- Intermittent: 6 units
Race, Politics and Policies will address the politics of segregation and discrimination that have been present in the U.S since its independence. In this course, we will discuss the political foundations of racial segregation and the many policies that have consolidated discrimination and disparities. Because this is essentially a policy course, we are going to analyze disparities and discrimination in a variety of policy areas including education, health, housing, access to social services and employment. The course will not only analyze existing policies, but also attempt to provide solutions to these problems, including current proposals such as reparations. Pittsburgh will be used as one of several case studies of local disparities. Basic requirements are writing two policy memos and doing a group presentation.
- 94-491 Lean Innovation Lab
- Intermittent: 12 units
Lean Innovation Lab is a specialized Heinz College supercourse that is designed to challenge students to tackle new and emerging problems through mission-driven entrepreneurship. Students will select from a set of carefully curated, complex, and amp; real-world problem sets while learning about the problem sponsors as an organization, their culture, and their mission to instill a culture of relentless resilience and new innovative practices. Individuals will learn to apply Lean Innovation frameworks and tools to identify key stakeholders, understand their needs, and develop and test iterative minimum viable products (MVPs) that lead to an applicable solution. Using a flipped-classroom approach, the students brief the teaching team on their progress each week and receive direct coaching from their instructors and advisors, mentors, and subject matter experts from across public and private entrepreneurship ecosystems. Problem sets will focus on solving problems across public agencies in government as well as dual-use applications in private sectors and industries.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/94-891/
- 94-700 Organizational Design & Implementation
- Fall: 6 units
This course is designed to improve your effectiveness as a manager by introducing you to frameworks for understanding organizations and organizational processes. Organizations have been studied from the perspective of several social science disciplines, including psychology, sociology, economics, anthropology and political science. The field on which this course is based, organizational behavior, draws from all of these disciplines and applies the insights derived from the pertinent research. This course will introduce you to this research and ways to apply the knowledge to particular situations through class discussion of cases.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/94-700/
- 94-701 Business Writing
- Fall and Spring: 6 units
This course focuses on effective writing techniques for professionals. Assignments include a business proposal, an employment letter, a memo, a performance evaluation, and interoffice correspondence. Since writing is a cumulative skill, an emphasis is placed on the revision process through in-class workshops. Students learn to communicate professionally and succinctly using a variety of business formats.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/94-701
- 94-702 Professional Writing
- Fall and Spring: 6 units
Communication in written form is an essential element of management. Employers value talent with an aptitude for the effective exchange of information and ideas. Accordingly, this course focuses on teaching transferable writing skills pertaining to content, organization, format, clarity, and tone. The course challenges students to convey critical thinking as they anticipate the perspectives of stakeholders in professional situations, consider feasibility, evaluate options, and provide recommendations. Class meetings entail readings, discussions, and editing sessions on the following topics: business correspondence, press releases, Web content, consulting reports, executive summaries and proposals. Coursework emphasizes precise, concise, persuasive writing based on authoritative sources. Overall, students are expected to demonstrate an interest in professional development beyond simply completing the assignments. Writing resources and sample documents are provided.
Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=430
- 94-705 Health Economics
- Spring: 12 units
The purpose of this course is to introduce the student to the methods of health economics and demonstrate how these methods can be applied to analyze issues in health policy and management. This course will teach the student to use economic analysis to understand critical issues in health care and health policy. We will address issues such as the following: What factors best explain the level and rate of growth of U.S. health expenditures? Does the recent high rate of growth of U.S. health care expenditures make U.S. firms less competitive in international markets? What are some of the likely consequences (intended and unintended) of Federal health care reform? What are the impacts of health care consolidation? What is required for the ACA's health insurance exchanges to work well?
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/94-705
- 94-706 Healthcare Information Systems
- Spring: 12 units
In a value-based care delivery environment with its emphasis on improving costs and service efficiency without risking quality of care, information technology has emerged as a powerful driving force in helping to achieve multiple goals within healthcare organizations. The explosive advances in information technology combined with the current challenges facing healthcare delivery have created the need for skilled individuals who can develop, understand, manage, and integrate healthcare information systems in organizations. This course will explore the concepts and application of major information systems methodologies and approaches in the delivery of modern healthcare systems, including traditional face-to-face, online, and mobile and social media enabled care delivery. A semester-long group project that synthesizes the different topics via the design and implementation of a working, integrated, healthcare decision support application will be a required component of the course.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/94-706
- 94-806 Privacy in the Digital Age
- Fall and Spring: 6 units
Privacy is a complex and multi-faceted concept. This course combines technical, economic, legal, psychological, ethical, and policy perspectives to present a holistic view of its role and function in the digital age. The reduction of the cost of storing and manipulating information has led organizations to capture increasing amounts of information about individual behavior. New trade-offs have emerged for parties involved with privacy-enhancing or intrusive technologies: individuals want to avoid the misuse of the information they pass along to others, but they also want to share enough information to achieve satisfactory interactions; organizations want to know more about the parties with whom they interact, but they do not want to alienate them with policies deemed as intrusive. Is there a "sweet" spot that satisfies the interests of all parties? Is there a combination of technological solutions, economic incentives, and legal safeguards that is acceptable for the individual and beneficial to society? This course tries to address the above questions.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/94-806
- 94-848 Transforming Cities: Smart Cities and Technology
- Spring: 3 units
This course will take place: March 20-22, 2020. Due to economic development and globalization, cities continue to grow with predictions that 70% of the world's population will live in urban areas by the year 2050. This course, then, will view cities as hubs where patterns, connections, discussions, and the processes shape such issues as social justice, economic development, technology, migration, the environment among others. By examining cities as a lens, this sequence of weekend courses encourages students to examine cities as a system for discussing social processes being built and rebuilt. With an interdisciplinary focus, the course invites experts from the University of Pittsburgh, Carnegie Mellon, and relevant fields more broadly. This iteration of the course will explore such topics as: the influence of multinational corporations on cities; the rise of privacy issues in relation to adoption of technology within cities and homes; the replacement of human labor and access to employment; the role of technology on urban planning, among others.
Course Website: http://heinz.cmu.edu/academic-resources/course-results/index.aspx
- 94-852 Transforming Cities: Cities and Social Justice
- Intermittent: 3 units
Due to economic development and globalization, cities continue to grow with predictions that 70% of the world's population will live in urban areas by the year 2050. This course, then, will view cities as hubs where patterns, connections, discussions, and the processes shape such issues as social justice, economic development, technology, migration, the environment among others. By examining cities as a lens, this sequence of weekend courses encourages students to examine cities as a system for discussing social processes being built and rebuilt. With an interdisciplinary focus, the course invites experts from the University of Pittsburgh, Carnegie Mellon, and relevant fields more broadly. This iteration of the course will explore such topics as: the rapid growth of cities and their impact on fair housing, gentrification, and poverty; the role of human rights cities as models; the role of migration on cities; the role of governance addressing inequality; the need to have access to health care; among others. Added Note: The course will occur on Friday, October 22nd, Saturday, October 23rd, and Sunday, October 24th. Engagement in the course should be synchronous; accommodations for those in significant time zone differences will be provided to allow enrollment and completion of all elements of the weekend.
School of Information Systems & Management Courses
- 95-401 IdeaLab
- Intermittent: 3 units
We all have ideas; ideas are rarely the problem. The problem whether you have an entrepreneurial idea, a policy idea, a process idea, a product idea, even an academic idea isnt how to have the idea, but how to advance the idea. And for this, design thinking and creative thinking tools and techniques can help. IdeaLab is a micro-course and laboratory that helps students learn the tools and techniques that will help them advance their ideas whatever they are to a point where they are taken seriously by managers, funders, and any other important audience.
- 95-408 IT Project Management
- Intermittent: 6 units
From the smallest to the largest organization, the electronic storage and flow of information is critical to the successful achievement of goals, objectives and the provision of products and services. To manage that delivery process, we now find the construct mechanism for the delivery of those products and services to be the "Project" rather than a series of non-integrated tasks. The increased dependence upon projects necessitates the need for both improved project management and oversight. The purpose of this course is to assist professionals in understanding the components of complex projects, manage those project components, and to form and lead a project team. Project Management tools and techniques will be introduced, discussed, and applied.
- 95-410 Blockchain Fundamentals
- Intermittent: 6 units
This class will be a deep-dive into blockchain technology. We will discuss the fundamental cryptographic under-pinnings of the technology as well as different consensus mechanisms currently available. We'll discuss both single-purpose blockchains such as Bitcoin as well as general-purpose implementations. We'll discuss govern-ance of blockchain technology and related challenges, as well as legal challenges and concerns. This course will also provide an overview of blockchain programming, highlighting both existing challenges and specific nu-ances in blockchain programming. Students should leave the class with a better understanding of what block-chain technology is, what types of problems are best suited for blockchain-based solutions, as well as a more thorough understanding of the impact that blockchain technology is having across the board.
- 95-411 Blockchain Technologies
- Intermittent: 3 units
This is a hands-on course covering blockchain technologies. We will discuss cryptography, BitCoin, Ethereum, decentralized peer to peer systems, Merkle Trees, distributed hash tables, smart contracts, distributed consensus, Solidity, ERC-20 Tokens, distributed ledger use cases and CMU Coin, and self-sovereign identity. The course includes hands on lab exercises building smart contracts.
- 95-421 Product Management in IT
- Fall and Spring: 6 units
Product Management in IT (95-821) is an introductory mini-course (6 Units) for MISM and MSIT students who are interested in exploring product management for IT-based products and services that are sold to customers, as well as IT apps and services that are developed for coworkers and partners. Through interactive lecture, case discussions, and assignments, students will learn about product management concepts. They will learn and use frameworks and tools to address strategy challenges and tactical issues across the product lifecycle. Further, the course will build on students' knowledge of marketing, engineering, accounting, and manufacturing, showing how product managers work cross-functionally. And, students will learn how product management compares in industries served, organization structure, and career paths. The course will have an emphasis on product management of IT-centric, B2B products. Regardless, the concepts discussed apply to products and services for B2C and non-IT markets as well. Ultimately, the course will expose students to how product managers use specific analytic and management tools to play critical leadership roles in making products and services successful
- 95-422 Managing Digital Transformation
- Intermittent: 9 units
The goal of this course is to analyze and understand how technological change impacts firms, markets, supply chains, and regulatory/policy structures. Information and communication technologies play multiple roles within businesses, organizations, industries, and societies: From a technological perspective, they define the information and communication infrastructure of the entity and they enable new ways to digitize processes. From a managerial perspective, they facilitate new coordination and communication processes within and across entities, enable new organizational forms, change the information environment underlying the business, and permit new incentive and monitoring structures. From a policy perspective, these new coordination and communication processes, new organizational forms, new modes of cross-organizational interaction, and new incentive and monitor structures frequently challenge established policy and regulatory structures.
- 95-433 Internet of Things
- Intermittent: 6 units
Prerequisites: The ability to program is a prerequisite. Course Description: Traditional products are becoming smart products and smart products are becoming connected. From smart homes to smart cities, this trend is likely to have a profound impact on our future. This course takes the view that the internet of things is best viewed as an extension of the World Wide Web. So, we will spend some time studying how the Web was designed and how its principles can be used to design the internet of things. This course combines weekly readings from journal articles with hands-on exercises and programming. The student will work with modern IOT technologies, standards, and platforms. We will connect sensors and actuators to the cloud but will do so in a way that is based on sound architectural principles.
- 95-443 Cybersecurity Policy and Governance I
- Intermittent: 6 units
Course description coming soon....
- 95-444 Cybersecurity Policy and Governance II
- Intermittent: 6 units
The ability to secure information within a modern enterprise is a growing challenge. Threats to information security are global, persistent, and increasingly sophisticated. Long gone are the days when managers could hope to secure the enterprise through ad hoc means. Effective information security at the enterprise level requires participation, planning, and practice. Fortunately, the information security community has developed a variety of resources, methods, and best practices to help modern enterprises address the challenge. However, employing these tools demands a high degree of commitment, understanding, and skillattributes that must be sustained through constant awareness and training. An essential part of the information security plan is cyber security policy this includes the written plans for how the enterprise IT assets will be protected. This course provides students with information on the origin of cyber security policy, governance structures for policy creation, selection and implementation of policy, and audit and control functions to ensure compliance and efficacy. Students will be exposed to the national and international policy and legal considerations related to cybersecurity and cyberspace such as privacy, intellectual property, cybercrime, homeland security (i.e., critical infrastructure protection) and cyberwarfare, and the organizations involved in the formulation of such policies. Broader technology issues also are discussed to demonstrate the interdisciplinary influences and concerns that must be addressed in developing or implementing effective national cybersecurity laws and policies.
Prerequisite: 95-443 Min. grade C
- 95-451 Making Products Count: Data Science for Product Managers
- Intermittent: 6 units
Product managers engage in a variety of complex activities critical to product success including Gathering product requirements Prioritizing features Forecasting customer demand Customer segmentation Pricing Identifying buying patterns Analyzing and responding to customer feedback Historically decisions in these areas have often relied on intuition and guesswork, leading to misjudgment of the market and other key factors, and ultimately, product failures. Developments in data science, combining the increasing availability of data from internal and external sources with new algorithms that exploit that data at scale, offer new possibilities for putting product management decisions on a more quantitative and rigorous footing. Students in this course will be introduced to a variety of data science techniques applicable to activities to which product managers typically contribute. These techniques include clustering, classification, A/B testing, and analytics for unstructured data, including clickstreams, text, speech, and images.
- 95-452 Introduction to Information Security Management
- Intermittent: 12 units
This course is intended to give students an introduction to a variety of information and cyber security topics. As a survey course, it will cover foundational technical concepts as well as managerial and policy topics. Coverage includes foundations of information security; introductory cryptography; program, data, and operating system security; security of user-web interaction; safeguarding the Internet of Things; cyberwarfare; securing virtual, cloud, and mobile environments; network concepts and network security; incident management and IT auditing processes; security risk management; legal and ethical issues of security and privacy. Students are exposed to common sources of vulnerability information and how to incorporate this information into information security management processes. The purpose of the course lectures, assignments, readings, and examinations are to ensure students have sufficient technical awareness and managerial competence that will enable them to pursue advanced study in information security policy and management. There is no prerequisite for this course, however successful students will have fundamental knowledge of information and computer systems, and a general awareness of security issues in these systems.
- 95-455 Information Security Risk Management
- Intermittent: 6 units
This is an undergraduate course. Graduate students looking to take this course should register for 95-755. This course examines information security as a risk management problem where the organization identifies information security risks, evaluates those risks, and makes risk mitigation and acceptance decisions given its resource constraints. Students will learn foundational concepts in risk management and economic valuation and will be introduced to standard risk management approaches for identifying, analyzing, responding, and monitoring risks. Both qualitative and quantitative approaches will be examined.
- 95-466 Advanced Business Analytics
- Intermittent: 6 units
Growth in Web 2.0 coincides with the growth in firms ability to collect large customer data. Firms know micro level data about customer transactions and have an ability to correlate such data with other datasets. In this course, we will learn powerful but simple probability/statistical models that can be applied to fit these data to generate useful predictions. The course will go beyond pattern detections, clustering, or correlation in data to build models of plausible consumer behavior that generates the data. Thus the goal is to build a model of consumer behavior and apply this model to data to test how accurate this model is and tweak it if necessary. Most importantly, with such a model in hand, we want to predict how outcomes will change if the firm changed its strategy. Thus a key goal of the course is to teach students a model based approach to prediction.
- 95-475 IT Business Leadership
- Intermittent: 6 units
Can leadership be taught within the classroom? Can one lead without speaking? What are the differences, if any, between leadership and management? These questions and others are addressed using an eclectic mix of in-class exercises, guest lecturer presentations, and personal story-sharing. We will examine the concepts of initiative, integrity, power, control, and authority. In today's business world, the ability to work within - and lead - groups of all sizes becomes a prime requisite for success at the managerial and executive level. Business and technical acumen is the entry fee to professional success; the ability to lead is distinguishing. This is an open discussion course wherein students are required to share their own stories as they listen to those of their peers. Numerous studies have identified only one trait shared by all successful leaders: failure. By sharing our failures, and being exposed to the challenges our peers and guest lecturers have faced, we learn about leadership, small group social dynamics, and ourselves.
- 95-481 Web Application Development
- Intermittent: 6 units
With to the ability to capture everything the users do, web applications are at the front lines of data analytics. Web applications should leverage analytics-based insights to adapt to their users. As such, this course is not simply an introduction to HTML/JavaScript programming. Approaches that we will cover includes the instrumentation of a web page to capture user behavior. We will analyze data indicators as an approach to characterize users. This will allow our development to be driven by the ability to personalize the web application experience. At the same time, the course will detail how the web application is used as input to search and advertising engines which use analytics to drive users, and what to do to optimize results. Heinz web courses are a mix of business, technology and analytics, and not simply about programming.
- 95-482 Enterprise Web Development
- Intermittent: 6 units
Enterprise web applications are a complex relationship between the client, server, and any additional back-end services. Web systems are becoming more supportive of users such that the system must adapt based on the needs and behaviors of the users. This course will support the understanding of the data that drives the enterprise web development, which includes the analysis of web traffic and usage, ads, and the personalization of the web experience. This course focuses on the development of an enterprise web application with specific emphasis on the server-side enterprise web application programming and an n-tier system approach. The students will design and develop a full enterprise web application including an n-tier implementation over the lifetime of the course. The development aspect will include server programming languages and systems (such as PHP, Django, Node) and database support (such as mySQL) as well as appropriate front-end development. Heinz web courses are a mix of business, technology and analytics, and not simply about programming.
- 95-483 Ethical Penetration Testing
- Intermittent: 6 units
This course will introduce students to professional penetration testing by teaching offensive tactics along with the appropriate methodologies and responsibilities it takes to ethically attack systems. The majority of time will be spent in hands-on labs performing reconnaissance, discovering vulnerabilities, developing exploits, and carefully penetrating targets.
- 95-499 Linux and Open Source
- Fall and Spring: 6 units
This course covers the Linux operating system, its related applications, and the Open Source Software (OSS) model. Emphasis is on how Linux is different from other systems. Note example syllabus may be from online or on-campus Mini. Topics and general structure are the same, quiz and participation grading vary between online or on-campus.
- 95-702 Distributed Systems for Information Systems Management
- All Semesters: 12 units
With the emergence of the Internet as a computing platform, distributed applications are being widely deployed by organizations. Understanding the principles/theory and the technologies underlying distributed computing and systems design is increasingly important. Examples of technologies supporting such deployment include JEE architecture and Web services. This course has three major objectives. First, it is designed to introduce students to the principles underlying distributed computing and the design of distributed systems. Second, it aims to provide students with the opportunity to exercise these principles in the context of real applications by having the students use technologies such as XML, SOAP, Web services, and JEE-based application servers. Finally, it seeks to endow students with the capacity to analyze, design, evaluate and recommend distributed computing solutions skills in response to business problems. Distributed Computing Principles - Distributed computing architectures: P2P, client server - Inter-process communication - Distributed objects and remote invocation - Naming and Name services - Time and Global State Management - Transactions and Concurrency control - Distributed Transactions Material on principles of distributed systemsare taught from books such as Tannenbaum and Steen or the Coulouris et al. book on Distributed Systems. Internet-enabled Distributed Computing Technologies - Application Server architectures: JEE - Extensions of the Java Distributed Object model and the DCOM component-based architectures - Web Services: WSDL, UDDI, SOAP, XML - http-based RPC combined with standards for interface definition and naming. - Discussion and application of select API's from the API layer of the JEE architecture to illustrate distributed transactions, middleware access protocols (MQ Series API), and Messaging services (JMS).
Prerequisites: 95-712 Min. grade C or (17-681 and 17-683)
Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=295
- 95-717 Writing for Information Systems Management
- All Semesters: 6 units
Communication in written form is an essential element of management. Writing for business-focused, industry-specific contexts differs from academic writing. Accordingly, this course focuses on teaching transferable, career-enhancing writing skills: developing essential and persuasive content, applying logic, organizing information, targeting diverse audiences with varying levels of expertise and roles, addressing feasibility, ensuring clarity, controlling tone, maintaining format norms and designing documents for readability. The course challenges students to meet readers' needs by conveying critical thinking via anticipating the perspectives of stakeholders in professional situations. Coursework emphasizes precise, concise phrasing in actionable communications. Digital tips and strategies for collaborative writing will be discussed. Writing resources and sample documents will be provided.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/95-717
- 95-718 Professional Speaking
- Fall and Spring: 6 units
Enrollment: limited to 10 students per section Students must attend the first meeting if they intend to enroll in the class. Whether we like it or not, all the skill, talent, and creativity in the world isn't enough in the workplace. The ability to actively communicate ideas quickly, credibly, and memorably is a key "soft skill" that is a requirement for senior workers, and a prerequisite for advancement in almost every industry. This course gives students who aren't natural-born presenters (which is about 99% of the population) some key skills, techniques, tricks, and insights into the essence of verbal communication in the enterprise, and will help you give your ideas the noticeability and power they need in todays marketplace. Whether you're looking for a job, a raise, a way to have your voice heard more convincingly and effectively in meetings, or funding for a big idea, your ability to effectively present yourself and your ideas is a critical and often overlooked skill.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/95-718
- 95-752 Introduction to Information Security Management
- Fall and Spring: 12 units
This course is intended to give students an introduction to a variety of information and cyber security topics. As an introductory course, it will cover foundational technical concepts as well as managerial and policy topics. The purpose of the course lectures, assignments, reading, in-class presentations, and examinations are to ensure students have sufficient technical awareness and managerial competence that will enable them to pursue advanced study in information security policy and management as they progress through their program. There is no prerequisite for this course, however successful students will have fundamental knowledge of information and computer systems, and a general awareness of security issues in these systems.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/95-752/
- 95-818 Privacy, Policy, Law And Technology
- Fall: 12 units
This course focuses on policy issues related to privacy from the perspectives of governments, organizations, and individuals. We will begin with a historical and philosophical study of privacy and then explore recent public policy issues. We will examine the privacy protections provided by laws and regulations, as well as the way technology can be used to protect privacy. We will emphasize technology-related privacy concerns and mitigation, for example: social networks, smartphones, behavioral advertising (and tools to prevent targeted advertising and tracking), anonymous communication systems, big data, and drones. This course is part of a three-course series of privacy courses offered as part of the MSIT-Privacy Engineering masters program. These courses may be taken in any order or simultaneously. Foundations of Privacy (offered in the Fall semester) offers more indepth coverage of technologies and algorithms used to reason about and protect privacy. Engineering Privacy in Software (offered in the Spring semester) focuses on the methods and tools needed to design systems for privacy.
Course Website: http://cups.cs.cmu.edu/courses/privpolawtech.html
- 95-876 Introduction to Information Security Training and Awareness
- Fall: 6 units
Course Description: An awareness and training program is an essential component of any organization that is looking to mitigate security risks caused by human error. This course is designed to prepare students to build their own information security awareness and training program, as part of an organization's information security office or IT department. This course is an elective for graduate students seeking to work or manage an information security and privacy department. The course is open to students seeking to manage an organization's IT program or hold an IT training and awareness management position. The goal of this course is to provide students with the necessary skills and knowledge to design and maintain an information security awareness and training program based on an organization's need.
School of Public Policy & Management Courses
- 90-401 Media & Communication Design I
- Intermittent: 6 units
The Media and Communication Design course focuses on using desktop publishing software to effectively communicate messages in printed form. The goal of this course is to use the combination of type, color, shapes, illustrations and images to produce professional printed materials. The skills learned in this course can easily be translated to other media. This course will teach a combination of graphic design skills and software skills. Most classes will consist of two thirds lecture and one third hands-on work with the software. The software being taught is Adobe InDesign Creative Cloud (CC), Adobe Illustrator CC and Adobe Photoshop CC. Students will gain experience in preparing documents that are professional in form and content. Student will learn how to design and publish products such as newsletters, posters, logos, packaging, signs, books, flyers, magazines, annual reports, invitations and advertisements. Students will also learn the terminology, procedures and production requirement to effectively communicate with ad agencies, design firms and commercial printers.
- 90-403 Gender, Politics and Policies in the US and Across the World
- Spring: 6 units
1.-Women political participation in the U.S. and in selected countries across the world including the expansion of political and voting rights, the role of women as political leaders and the overall participation of women in the political and policymaking process. Within the U.S., we will pay attention to the situation of racial and sexual minorities including African-American and Latina women, as well as issues affecting Lesbian and Transgender Women. 2.-The evolution of women's economic rights in the U.S. and selected countries. Central issues here are the wage gap, the glass ceiling, and the overall female participation in the private sector. 3.-Women in conflict and sex trafficking: Lastly, the course will examine the role of women in conflict as both participants and victims as well as the role of both men and women in preventing sex trafficking. Goals of this course: The readings and class discussions are going to focus not only what has happened, but also on the policies that are been implemented and should be implemented to reduce the negative effect of past actions. The course should be of interest to both men and women because we are all part of the same society.
- 90-404 The Racial and Gender Impact of U.S. Social Policies
- Fall and Spring: 6 units
The goal of this course is to analyze the impact that current U.S. social policies have on reducing poverty and inequality and creating a more just society. The first section discusses the concepts of poverty and inequality, and it is followed by a section on anti-poverty policies pursued in Western Europe. This section includes a discussion of the Welfare State policies in Europe, which have served as a model for universal policies. The bulk of the class is geared to analyzing some of the most critical U.S. social policies including social security, welfare, housing, and health, as well as childcare and child benefits. The policy analysis will emphasize the non-universal nature of the policies and their unequal racial and gender impact. Examples from other countries where those policies have been more successful will be used throughout the class to inform recommendations for better policies. The course will be structured around lectures, class discussions and student presentations.
- 90-427 Healthcare Management
- Fall: 6 units
This course introduces students to the knowledge and skills required to strategically manage the rapidly changing internal and external environment of health care organizations. Through readings, lectures, class discussions and case reviews, the course is designed to provide students with a foundation in contemporary health care organizational structures and management practices. Students will explore problems and decisions facing health care executives in areas such as clinical quality, organizational effectiveness, efficiency, growth, stakeholder conflicts, provider incentives, margin versus mission tradeoffs, human resources, strategic planning and the like, all in a highly complex political environment. A primary theme of this course is the application of ethical management practices as codified in the American College of Healthcare Executives' Code of Ethics. By providing a general overview of the responsibilities of health care leaders and managers, students will have a contextual reference for the application of future coursework. This is a hybrid course where discussion will take place both in the classroom and online via Canvas. Several lectures have been taped and should be watched before coming to class in order to ensure preparation and participation. In lieu of assignments, students will be required to respond to prompts / exercises in class and on the Canvas discussion board and interact with their fellow students. Excellent attendance and active participation are required in order to succeed in the class.
- 90-433 Population Health
- Intermittent: 6 units
It is a societal imperative that we improve the quality of health for all Americans while reducing the cost. In so doing, we must move from a reactionary, disease driven, hospital-dominated model to one that creates the appropriate level of incentives and health delivery infrastructure so that patients embrace strategies to prevent disease and promote healthy living and behavior. What is Population Health and what role do individuals, executive branch agencies, and non-profits play in the protection and promotion of positive health outcomes? How are health outcomes assessed? In this introductory course, we will examine the way health care delivery systems, public health agencies, community-based organizations, and many other entities work together to develop interventions to improve the health outcomes in the local, national, and global communities they serve. We will first learn to examine health issues from a population health perspective.
- 90-434 Health Care Geographical Information Systems
- Spring: 12 units
This course is taught with asynchronous video lectures and readings with in-person and remote office hours. A geographic information system (GIS) provides an effective way to visualize, organize and manage a wide variety of information including administrative and medical record data, environmental health, social services, and other location data. Public health departments, hospitals, and medical research agencies are using GIS to map health-related events, identify disease clusters, investigate environmental health problems, and understand the spread of disease. This course uses a unique approach for teaching GIS in health care. It involves learning how to use GIS software in the context of carrying out projects for visualizing and analyzing health-related data. Each week includes lectures and computer labs that focus on a health, technical, or policy issue which use Esri's ArcGIS Pro and Platform technologies to analyze data or solve a problem. Students learn to create Story Maps and Dashboards to convey their maps and associated text to the public and decision makers. Through assignments and projects students will not only learn how to use the software but will also learn the many distinctive advantages of using GIS for health care policy making and planning. By the end of the course, students will have sufficient background so that they can become expert users of GIS in health organizations - building, managing, and using GIS maps and health data. Prerequisites: 90-728 Introduction to Database Management, 91-802 Information Systems for Managers or permission of instructor.
Prerequisites: 67-262 Min. grade C or 91-802 Min. grade C or 90-838 Min. grade C or 90-728 Min. grade C
- 90-435 Public Finance
- Fall: 12 units
The purpose of Public Finance (90-736/90-435) is to provide an introduction to the theory and practice of how national, regional and local governments should and actually finance their budgets for operating and capital project purposes. To accomplish this, the course reviews: i] rationales for government intervention in the market place, ii] analyzes methods of resolving conflicts over the size of the public sector budget, iii] extensively analyzes the rationales and issues of various types of tax revenue, and iv] reviews the effects of public sector spending and taxes on the aggregate economy. Throughout, Public Finance emphasizes the interplay between how current revenue policy is fashioned, and how the models and their key assumptions along with political processes interact which result in changes in current law at the federal, state, and local levels. While the examples are largely drawn from the US, examples are also drawn from around the world. Because the subject matter of public spending and revenues can easily consume an entire academic year of study, Public Finance focuses mainly on the revenue side of the public budget. Two courses typically offered by Professor Strauss in the Spring build on Public Finance. Public Expenditure Analysis (90-774/90-474) deals with techniques for evaluating private and public expenditure and capital spending decisions. Education Finance and Policy (90-817) deals in-depth with issues surrounding multi-level government finance from US and international perspectives. While Public Finance and Public Expenditure Analysis are self-contained, students who have had a semester of statistics and a semester of micro-economics at the principles or Advanced Placement levels will be more comfortable. For more information about Professor Strauss and this course, see respectively: www.andrew.cmu.edu/user/rs9f under Teaching for the current course outline.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-736
- 90-436 Health Systems
- Fall: 6 units
Health Policy and Delivery Systems is a foundation course intended to introduce students to many of the broad subjects that will be detailed in more advanced course work. This introduction provides a framework to aid students in navigating from public policy through to healthcare delivery. Public policy is the study of the written and unwritten principles on which law is based. Laws and regulations translate policy into action. Public policy and laws form the basis of health policy. Health policy is supported by: - Public health initiatives focused on preventing disease, prolonging life and promoting health for the entire population. (i.e. diabetes awareness) - Population health is interested in the outcomes of individual groups and the distribution of outcomes among the groups. (i.e. income equality and infant mortality) - Healthcare delivery is focused on access, quality, and cost. At this time in our history, Healthcare Reform best embodies the intent of this aspect of health policy. Through the use of group assignments, students will create a model which links the external environment into healthcare delivery profitability. Modeling is a form of combining individual technical components with the greater knowledge and conceptualization of the entire process. Its promise is to promote better decision making by envisioning how micro decisions interconnect to mission, goals, and outcomes.
- 90-440 Critical Analysis of Policy Research
- Fall and Spring: 12 units
This course prepares students to understand, interpret, and critique existing policy research. The course focuses on the development of three essential skills for policy analysts: 1) Read and interpret empirical results in published research. 2) Understand the assumptions needed to infer causal relationships and assess their plausibility. 3) Recognize common problems in policy research, including reverse causality, omitted variables, measurement error, etc., and use graphical methods to determine the direction of the resulting statistical bias. Using these three skills, students will practice understanding and critiquing policy research. Moreover, by identifying and understanding potential problems, students can make valid conclusions even from seriously flawed research. At the end of the class, students demonstrate these skills by independently evaluating an existing piece of research of their choice, presenting their findings in a written report and in-class presentation.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-440/
- 90-442 Critical AI Studies for Public Policy
- Intermittent: 6 units
With the rapid development of algorithmic and computing power as well as the tech industry's growing capacity to collect massive data, Artificial Intelligence (AI) techniques have increasingly become a ubiquitous part of our everyday lives. These techniques impact fields such as communication, healthcare, finance, policing, and workplace management. Instead of studying AI as a purely technical subject, in this course, we will critically examine the most recent developments and deployments of AI from a social, cultural and policy perspective. Drawing upon real-world cases, this course will introduce students to the basic concepts and main topics to think about AI socially, help them understand the potential benefits and pitfalls of various contemporary AI applications, and think towards future AI systems that can deliver greater social good. The course will include a mix of lectures, group discussions, guest lectures and small group in-class activities. Students will be asked to come to class having carefully read the required readings, submit response and discussion questions on Canvas and respond to each other. Building on concepts and cases discussed in this class, students will also be asked to write two policy memos (one mini, one final) on the topic of their choice.
- 90-443 Urban and Regional Economic Development
- Intermittent: 12 units
The course will introduce students to the theory and practice of economic development in the United States. An introduction to basic analytic techniques used by both researchers and economic development practitioners will be coupled with a broad overview of the research literature in the fields of urban and regional economics. Emphasis will be placed on the public sector's role in promoting economic development and public policy at the federal, state and local levels that are focused on improving economic conditions for people, places and regions. Optional readings will focus on Pittsburgh's economic development and regional economic change since WWII.
- 90-445 Social Entreprenuership
- Intermittent: 6 units
With a world threatened by rising inequalities (especially in the post-pandemic time) and the effects of climate change, we are in the middle of an era where we are seeing the growth of social entrepreneurship - both in the upsurge of new ventures and within corporations as they seek to respond to demand from their consumers and the public toward a focus not solely on profit, but on a "triple bottom line" - an equivalent focus on PURPOSE and #8212; people and the planet. This course is for students that want to learn how to take ideas that respond to societal needs and frame it within a sustainable business structure. Ideas may be for new social ventures or innovations within existing institutions and corporations. The students will work on an idea they have and take it through a model "accelerator" program curriculum. Accelerators are "fixed-term cohort-based programs that include seed investment, mentorship," a curriculum that aims to fast forward business planning and strategy and culminate in what is typically called "demo day" - an opportunity for participating teams to present to potential investors. The course is open to students from different disciplines. This course will utilize online resources as well as readings culled from leading resources on lean business planning. It is an applied learning course and will require working practical knowledge of basic financial statements. At the end of the course, students will be able to take an idea through a model accelerator curriculum - from establishing a mission, vision, theories of change and impact pathways to market and competitive analysis, identifying target markets, customer acquisition, basic financial modeling to crafting the pitch deck. Students will be able to understand a basic structure to business modeling that they can use to form the basic guiding foundations to future new ventures - as startups or as innovations within corporations.
- 90-446 Civic Engagement As A Community Process
- Intermittent: 6 units
This course will examine Civic Engagement from the perspective of community and neighborhood issues which are often unstated but form the basis for community tension and lack of trust in the participatory process. Students will learn why the engagement process is valued in a democratic society, practiced locally, and how it is currently transforming to be more effective. While there are no right answers to effective civic engagement, the content and participatory role-playing will introduce students to the complexity of engagement issues, responsibilities, and hands-on facilitation experience to achieve better outcomes for citizens, communities, and practices for community decision and policymaking. New topics will be introduced on a weekly basis through student-led presentations and facilitated discussions. All students will be responsible for weekly reading and annotation assignments, selecting and leading at least one topic presentation and discussion, and submitting in-depth research and analysis based on their presentation topic as an end-of-term final paper. Assessment of individual performance will be based on weekly reading and annotation assignments, class participation, topic presentation and discussion facilitation, and the final paper. There will be no final exam.
- 90-449 Elective Politics and Policy-Making
- Intermittent: 6 units
Significant proposals in public policy at the local, state and federal level of the U.S. require usually require legislation to become a reality. Enter politicians, politics, and political processes. Elected politicians, both representatives and executives, are the ultimate arbitrators and decision-makers in public policy change. The political process can be very messy. Nonetheless public policy change can be successfully "engineered" from an idea to a reality. This course will explore past cases involving elected officials from the Pittsburgh region and Pennsylvania to illustrate the people, politics and processes involved in policy change. Students will then be required to apply what they learn from these cases to a contemporary policy challenge facing the Pittsburgh region.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-754
- 90-457 Applied Data Analytics with Tableau
- All Semesters: 6 units
The main purpose of this course is to provide students with a basic understanding of data analytics techniques and processes through Tableau. Through data analysis, students will learn how to ask questions about their data, discover patterns, apply analytics techniques, yield insights, and present them to different stakeholders. This course will not go into mathematical details behind data analytics algorithms but rather their applications and how to leverage insights for decision-makers from them. This course will face students with real examples and real-world data, as an increasing number of organizations nowadays collect data to support their decision-making process. Learning from data can enable us to better: evaluate sales decisions, make a medical diagnosis, monitor the reliability of IT systems, market segmentation, improve the success of marketing campaigns, and much, much more.
- 90-463 Policy and Leadership in Public Education
- Fall: 6 units
This course introduces students to policy issues in public education while simultaneously building the skills to lead change through authentic assignments and in-class collaboration. The course addresses both the "what" and the "how" of leading policy change, combining content presentation and discussion with an iterative approach to each assignment. The content of the course will consist of four aspects of education policy: 1) the basics: the purpose of schooling as well as the current structure and legislative landscape within K-12 public education in the United States, 2) what is taught: policy and practice around curriculum, standards, and assessment, 3) who teaches: human capital strategy and policy and 4) where does education take place: school design and structure, including opportunities for transforming how students learn.
- 90-472 Health Policy
- Spring: 6 units
This course introduces students to the concepts, theories, and tools of health policy. The aims of this course are to provide students with (1) the ability to identify key problems facing the United States health system, (2) increase the appreciation for and understanding of health policy as an important and useful tool for enhancing population health, and (3) mechanisms to address a current health policy issue from legal, economic, behavioral, and political perspectives. In addition, students will be introduced to a cross-national comparison of health systems.
Prerequisite: 90-436 Min. grade C
- 90-474 Public Expenditure Analysis
- Spring: 12 units
Public Expenditure Analysis is a 12 unit course designed to deal with the expenditure side of the public sector budget in a series of modules. It has been conceptualized as a blending of private finance and public expenditure principles. The former provides a systematic framework, capital budgeting, for the evaluation of private-sector capital projects, while the latter builds on the former, and introduces issues of externality, the social rate of discount, and incomplete markets through the mechanism of shadow pricing. Public Expenditure Analysis prepares those Heinz and other CMU students seeking careers in the public sector, or those parts of the private sector that routinely deal with the public sector's capital budgeting decisions. It answers the question "when should a community build a bridge?" Public Expenditure Analysis is divided into 4 modules. In Module 1, the course develops the essential techniques of private sector evaluation principles for short-term and long-term capital projects. In Module 2, special problems which arise in the evaluation of public sector capital projects are discussed; a variety of evaluation techniques and applications especially suited to public sector projects are then examined. In Module 3, actual cost-benefit studies in the policy areas of education, environment, health, criminal justice, transportation and recreation are examined. In Module 4, evaluation at a high level of aggregation is dealt with through the use of generational accounting models. These models are examples of aggregate long and short-term public evaluation problem areas typically dealt with by national governments. Also in Module 4 groups of students perform and report a critical review of a cost-benefit study they have chosen. Throughout the course, similarities and differences between the public sector and private sector are emphasized, and examples from the real world are discussed in class.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-774
- 90-475 Methods of Policy Analysis: Future of Work
- Spring: 12 units
Grad students should take 90745 instead. After decades of slow wage growth and amp; rising inequality, many American workers now fear an epidemic of joblessness as new technologies increasingly replace human labor. Is this likely to occur? How will emerging technologies reshape the US labor market? How important is the "gig economy," and amp; how big might it become? What impact will the shocks generated by the COVID crisis and amp; rising inflation have on employment and amp; income inequality in the short run and amp; the long run? What can policy makers do to ensure that the growth of the American economy is more inclusive and amp; equitable? The curriculum has been rewritten to help students think seriously and amp; rigorously about the future of work in the 21st century American economy. The course will place current concerns in the broader context of the major structural shifts in the US labor market over the past several decades. Drawing upon the most recent quant analyses, the course will show that technological change has contributed to increasingly unequal outcomes in the US labor market for decades, and amp; that this trend is likely to continue as a new wave of technological change unfolds. The course will also consider the degree to which globalization, immigration, rising monopoly power, declining union strength, minimum wage laws, and amp; discrimination based on race and amp; gender have contributed to rising inequality in US incomes. The course will draw upon frontier research to identify old and amp; new policy ideas that could help make economic growth more inclusive, and amp; it will bring into the classroom policy entrepreneurs who are making a real difference. The course instructor, Professor Lee Branstetter, is a globally recognized expert on the economics of innovation and amp; technological change. He leads the Future of Work research initiative within CMU's Block Center for Technology and amp; Society. In 2011-12, he served on the staff of President Obama's Council of Economic Advisers.
- 90-489 Resilient & Sustainable Communities
- Intermittent: 12 units
90-489: This course is a parallel listing for the graduate level listing of 90-789 under the same title. This course examines past and current community development topics and trends associated with creating and/or maintaining resilient and sustainable communities. Such topics include sustainable development, community equity, creative capitalism, regional planning and visioning, environmental justice, governance, regional equitable development, sustainable business practices, green/clean tech, smart growth and smart transportation, carbon management, resource conservation, local living economies, energy systems and strategies, dynamics of neighborhoods, among other topics. Emphasis will fall on how these various dimensions need to strategically align to promote sustainable communities amidst their complexities. The class will also delve into a variety of community development practices to provide frameworks for integrating just, equitable, and fair community development practices with sustainable development practices. The class takes lessons from the past (both what has worked and what did not work) as well as appropriate, current practices and explores how to apply them to a variety of community situations and conditions. The focus is on urban communities in the U.S and worldwide, both large and small. The course includes experiential, hands-on learning (projects, case studies, analyses, presentations, field trips, and guest lectures) as well as reflective components (readings, discussion, and papers).
- 90-717 Writing for Public Policy
- All Semesters: 6 units
Communication in written form is an essential element of being a public policy professional. Writing for consulting firms, government agencies, think tanks, advocacy groups, industry associations, and other contexts in the sphere of public policy differs from academic writing. Accordingly, this course challenges students to convey critical thinking by anticipating readers' needs and the perspectives of stakeholders in the practice of shaping public policy. The writing skills integral to this process include: developing essential and persuasive content, communicating complex ideas, organizing information, targeting diverse audiences with varying levels of expertise and roles, ensuring clarity, controlling tone, and designing a document for readability. Students analyze real-world documents relevant to careers in public policy, craft strategic quotes for news releases, and write policy one-pagers as well as policy memos. Writing guidance and sample documents - specific to public policy - are provided during the course.
Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=658
- 90-721 Healthcare Management
- Fall: 6 units
This course introduces students to the knowledge and skills required to strategically manage the rapidly changing internal and external environment of health care organizations. Through readings, lectures, class discussions and case reviews, the course is designed to provide students with a foundation in contemporary health care organizational structures and management practices. Students will explore problems and decisions facing health care executives in areas such as clinical quality, organizational effectiveness, efficiency, growth, stakeholder conflicts, provider incentives, margin versus mission tradeoffs, human resources, strategic planning and the like, all in a highly complex political environment. A primary theme of this course is the application of ethical management practices as codified in the American College of Healthcare Executives' Code of Ethics. By providing a general overview of the responsibilities of health care leaders and managers, students will have a contextual reference for the application of future coursework. This is a hybrid course where discussion will take place both in the classroom and online via Canvas. Several lectures have been taped and should be watched before coming to class in order to ensure preparation and participation. In lieu of assignments, students will be required to respond to prompts / exercises in class and on the Canvas discussion board and interact with their fellow students. Excellent attendance and active participation are required in order to succeed in the class.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-721
- 90-723 Financial Statements and Analysis
- Spring: 6 units
The main objective of this course is to gain expertise in analyzing an organization's financial statements and related disclosures, in order to evaluate its performance. Students will learn about the key components of financial statements and then apply ratio and variance analysis to determine the financial position of a company. By extracting data and analyzing financial statements, students will improve their ability to make informed decisions about an organization's financial health. Toward the end of the course, students will also learn about capital investment decisions and discounted cash flow analysis, which can be used to support management decisions in various businesses.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-723/
- 90-758 Ethics & Public Policy in a Global Society
- Spring: 6 units
The first section of the mini-course will be devoted to a discussion of the nature of ethics and applied ethics. Here a framework useful in the ethical analysis of issues problems and dilemmas in public life will be constructed. The second section of the course will demonstrate the usefulness of this framework in the analysis and evaluation of policy issues from a normative point of view. In this section various arguments concerning the nature of the social ethics that form the background of policy debates also will be a focus in the mini-course. The course will consider: reproductive rights matters end-of-life decisions questions about free speech social and economic justice and environmental considerations.
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=58
- 90-765 Cities, Technology and the Environment
- Fall: 6 units
This mini will explore the interaction of cities, technology and the natural environment over time. More specifically, it will consider several major issues confronting cities today: (1) water supply, wastewater and storm water disposal and flooding; (2) Energy and Environment; (3) Transportation, suburbanization and land use; and (4) Brownfield creation and development. In a number of instances, the Pittsburgh region will be used to provide examples of these issues. These themes will be approached through a combination of class discussions, lectures, and visiting speakers. Class participation is expected, and will comprise a portion of the grade. Students will be expected to prepare a problem-oriented paper on one of the areas focused on in the course.
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=73
- 90-789 Resilient & Sustainable Communities
- Spring: 12 units
This course examines past and current community development topics and trends associated with creating and/or maintaining resilient and sustainable communities. Such topics include sustainable development, community equity, creative capitalism, regional planning and visioning, environmental justice, governance, regional equitable development, sustainable business practices, green/clean tech, smart growth and smart transportation, carbon management, resource conservation, local living economies, energy systems and strategies, dynamics of neighborhoods, among other topics. Emphasis will fall on how these various dimensions need to strategically align to promote sustainable communities amidst their complexities. The class will also delve into a variety of community development practices to provide frameworks for integrating just, equitable, and fair community development practices with sustainable development practices. The class takes lessons from the past (both what has worked and what did not work) as well as appropriate, current practices and explores how to apply them to a variety of community situations and conditions. The focus is on urban communities in the U.S and worldwide, both large and small. The course includes experiential, hands-on learning (projects, case studies, analyses, presentations, field trips, and guest lectures) as well as reflective components (readings, discussion, and papers).
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-789
- 90-798 Systems Analysis: Environmental Policy
- Fall: 12 units
Systems Analysis: Environmental Policy provides an introduction to how environmental policies have been and can be designed/created implemented and evaluated amidst complex information-based social political and cultural processes. The course emphasizes a systems-based methodological approach for addressing the complexities involved in framing, analyzing, and designing an implementation plan for policy construction. The course also explores through landmark and contemporary case studies several dimensions of environmental policymaking: * Contextual historical and structural aspects of environmental policymaking at the local state federal and international levels * Use of quantitative and qualitative analytical tools (from the core program as well as new tools) * The process of how policies derive their meaning. * Contemporary challenges and opportunities in environmental policymaking. Strategies for successful policymaking in the contemporary landscape.
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=85
- 90-808 US Energy and Climate Policy
- Fall: 6 units
This seminar will provide an introduction to modern U.S. energy and climate policy. Our goal will be to understand, from a practical perspective, how economics, technology, politics, public opinion and national security all influence the development and implementation of policy. With the ongoing need for an energy transition, the focus on climate change, and the impacts of the war in Ukraine, the need for understanding these issues is more important than ever. Questions that we will address include: Why has energy and climate taken on such a critical role in the public policy agenda? How has US policy changed over the years and what lessons have we learned from past initiatives? How much influence does government really have? How have new technologies changed the energy landscape and our interactions with other countries? The class will begin with an overview of the energy sector and the related government structure. We will then discuss Presidential initiatives and legislative activity, with particular attention to current efforts by the Biden Administration. We will consider case studies, such as the Keystone Pipeline and carbon pricing, that demonstrate conflicting viewpoints about appropriate energy policy. The class will also explore international energy issues like liquefied natural gas and crude oil exports, as well as UN climate agreements. This course is a seminar class; I will provide a framework and then guide a discussion among the students. We will hear from guest speakers, including a number of current and former senior government officials.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-808
- 90-813 Environmental Politics and Policy
- Spring: 6 units
Engineers, scientists, policymakers, industry, environmental groups, and the public all influence environmental policy making, and should have an understanding of past and current environmental issues, technologies, policies, programs, and politics. Using a case study approach, students will learn how to how to use program evaluation to analyze the effectiveness of past policies (e.g., CFCs, DDT) and apply the lessons learned to conduct policy analysis of current environmental challenges (e.g., nanotechnology, climate change). Students will gain an understanding of the variety of policy mechanisms available to attain environmental goals including the use of voluntary standards. Student interest will guide topic selection for both issues discussed in class and for project work. Class time will include a combination of faculty and guest speaker lectures, discussion of issues, videos, and problem solving time. While the course has no prerequisites, students should feel comfortable with scientific and technical topics.
Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=445
- 90-818 Lean Performance Improvement Lab: H C
- Spring and Summer: 6 units
This course provides an overview of the current state of the quality movement in Health Care. A public health perspective as well as an individual perspective will be considered from both a U.S. and international view. Relevant history, current gurus, landmark publications, theories, tools, and environmental factors will be discussed. We will explore the cost/quality connection and analyze the complex forces that shape or hinder the transformation of health care from the current state to a person centered quality focused Health Care System. We will learn to use industrial models to improve processes in the health care industry. The concepts and skills needed to create a work environment where these tools can be utilized will also be explored.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-818
- 90-831 Advanced Financial Management of Health Care
- Fall: 3 units
Course Dates: November 16-17, 2024. The course is designed to provide students with a general understanding of financial management in healthcare The subjects covered will provide the background and analytic skills for students to evaluate financial matters and the decision making process encountered in the overall management of healthcare and other organizations. This will also include issues impacting payments received from Medicare, Medicaid, and commercial managed care insurers. Lectures will include federal and state health care policy decisions and the increasing impact on health systems finances. The course will also address a number of initiatives the Center for Medicare and Medicaid Services (CMS) has in process or has proposed. This will include a discussion of the PA Rural Health Model under the Center for Medicare and Medicaid Innovation (CMMI) initiative in conjunction with the PA Rural Health Redesign Office.
Prerequisite: 90-723
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-831
- 90-832 Health Law
- Fall: 6 units
This course introduces students to the laws that impact the provision of health care services. With the increasing intersection between health care and the law, executives and others involved in the administration and delivery of health care services are likely to encounter a wide range of legal and regulatory issues, particularly as the fate of the Affordable Care Act is debated. This course is designed to provide students with the practical knowledge needed to identify legal issues inherent in health care and to understand the legal ramifications of administrative and management decisions. Specific course topics include: sources of law, the US court system and legal procedures, professional and institutional liability, governmental regulatory methods, antitrust law, fraud laws, corporate compliance programs, issues concerning informed consent, credentialing of medical professionals, termination of care, and health care reform. Upon completion of this course the student should be able to: 1. Explain the US legal system and sources of law in the United States. 2. Recognize and apply laws, regulations, and policies that govern the administration and delivery of health care services. 3. Identify potential legal ramifications of health care management and administrative decisions. 4. Identify issues that warrant seeking the assistance of legal counsel.
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=118
- 90-833 Population Health
- Spring: 6 units
Have you heard the saying that your zip code determines how long you will live? This course will provide an opportunity for students to understand why that is the case and to explore what they can do about improving overall health outcomes through an understanding of population health. Students will be exposed to the leading frameworks of Population Health Management. Course content will help to determine the necessary building blocks, including the evaluation and implementation issues. This introductory course will begin by providing an overview about population health and then addressing the key components in the field of population health. The issues we will examine include the way health care delivery systems, public health agencies, community-based organizations, and many other entities work together to develop interventions to improve the health outcomes in the local, national, and global communities they serve including policy consideration. Experts will be brought in to discuss the many ways that we can measure and address population health. The course includes a focus on improving health equity and reducing health disparities. Students will have the opportunity to identify a specific population health topic that is of specific interest to explore through independent research that comprises the main assignments for the course. The instructor will provide feedback and assistance to help students identify an issue that is of interest to them. outcomes in the local, national, and global communities they serve. We will first learn to examine health issues from a population health perspective.
Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=119
- 90-834 Health Care Geographical Information Systems
- Fall and Spring: 12 units
This course is taught with asynchronous video lectures and readings with in-person and remote office hours. A geographic information system (GIS) provides an effective way to visualize, organize and manage a wide variety of information including administrative and medical record data, environmental health, social services, and other location data. Public health departments, hospitals, and medical research agencies are using GIS to map health-related events, identify disease clusters, investigate environmental health problems, and understand the spread of disease. This course uses a unique approach for teaching GIS in health care. It involves learning how to use GIS software in the context of carrying out projects for visualizing and analyzing health-related data. Each week includes lectures and computer labs that focus on a health, technical, or policy issue which use Esri's ArcGIS Pro and Platform technologies to analyze data or solve a problem. Students learn to create Story Maps and Dashboards to convey their maps and associated text to the public and decision makers. Through assignments and projects students will not only learn how to use the software but will also learn the many distinctive advantages of using GIS for health care policy making and planning. By the end of the course, students will have sufficient background so that they can become expert users of GIS in health organizations - building, managing, and using GIS maps and health data. Prerequisites: 90-728 Introduction to Database Management, 91-802 Information Systems for Managers or permission of instructor.
Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=120
- 90-836 Health Systems
- Fall: 6 units
Health Policy and Delivery Systems is a foundation course intended to introduce students to many of the broad subjects that will be detailed in more advanced course work. This introduction provides a framework to aid students in navigating from public policy through to healthcare delivery. Public policy is the study of the written and unwritten principles on which law is based. Laws and regulations translate policy into action. Public policy and laws form the basis of health policy. Health policy is supported by: - Public health initiatives focused on preventing disease, prolonging life and promoting health for the entire population. (i.e. diabetes awareness) - Population health is interested in the outcomes of individual groups and the distribution of outcomes among the groups. (i.e. income equality and infant mortality) - Healthcare delivery is focused on access, quality, and cost. At this time in our history, Healthcare Reform best embodies the intent of this aspect of health policy. Through the use of group assignments, students will create a model which links the external environment into healthcare delivery profitability. Modeling is a form of combining individual technical components with the greater knowledge and conceptualization of the entire process. Its promise is to promote better decision making by envisioning how micro decisions interconnect to mission, goals, and outcomes.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-836
- 90-847 Combating Corruption in the Digital Age
- Intermittent: 6 units
This course will address the implementation challenges facing international anti-corruption agreements, notably the UN Convention against Corruption and the OECD Anti-Bribery Convention. Getting signatory countries' laws and regulations to be consonant with the provisions of these conventions is only the first stage of what is, in fact, a two-stage implementation process. The second stage is the enforcement of anti-corruption laws and regulations. This stage, which fosters deterrence and strengthens the rule of law vital to economic development, will be the focus of the course. The course will examine cases of grand corruption across the world, including in Africa, Asia, Europe and Latin America. Among the countries to be covered will be the US, China, Russia, Brazil, India, South Africa, Philippines, Indonesia, Singapore, and others. The course will discuss different strategies and solutions that leaders in governments, non-government organisations and private sector can consider to improve, at a global level, the implementation of UNCAC and OECD anti-bribery convention. At the national level, the course will discuss and develop recommendations to enhance the enforcement of anti-corruption laws in terms of effective detection, investigation, prosecution and sanctions against corruption, with due consideration to different country contexts.
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-847
- 90-861 Health Policy
- Fall: 6 units
This course introduces students to the concepts, theories, and tools of health policy. The aims of this course are to provide students with (1) the ability to identify key problems facing the United States health system, (2) increase the appreciation for and understanding of health policy as an important and useful tool for enhancing population health, and (3) mechanisms to address a current health policy issue from legal, economic, behavioral, and political perspectives. In addition, students will be introduced to a cross-national comparison of health systems.
Prerequisite: 90-836 Min. grade C
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=140
- 90-863 Health Policy II
- Spring: 6 units
This course teaches how to conduct policy analysis in the area of health care. Students will learn how to identify a problem clearly evaluate alternative proposals and their potential impacts and communicate effectively with policymakers. We will build on the institutional background and conceptual frameworks from the Health Systems and Health Policy I courses. Here students will focus on a particular policy issue and will produce a detailed written analysis and in-class presentation on their topic. To provide examples lectures will cover a range of policy challenges including cost containment retirement-age policy health disparities pharmaceutical safety and innovation and medical malpractice.
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=142
- 90-882 Behavioral Economics in Public Policy
- All Semesters: 12 units
"Economics has up to now been the social science that has been most broadly and deeply involved in public policy. With its rational choice perspective, the economic perspective has tended to favor certain types of policies, namely those that enhance the efficiency of market mechanisms and lower the cost of information. In this course we will spend the first several classes reviewing the assumptions, implications for public policy, and limitations of the rational choice perspective. The remainder of the course will then be devoted to examining different public policy issues, including saving, health care, crime and drug abuse, through the competing lenses of traditional and behavioral economics."
Course Website: https://api.heinz.cmu.edu/courses_api/course_detail/90-882
Faculty
ALESSANDRO ACQUISTI, Assistant Professor of Information Systems and Public Policy – Ph.D., UC Berkeley; Carnegie Mellon, 2003–
LEMAN AKOGLU, Dean's Associate Professor of Information Systems – PhD, Computer Science, Carnegie Mellon University; Carnegie Mellon, 2012–
UTTARA ANANTHAKRISHNAN, Assistant Professor of Information Systems – Ph.D. in Information Systems, Heinz College at Carnegie Mellon University;
LINDA BABCOCK, James M. Walton Professor of Economics – Ph.D., University of Wisconsin at Madison; Carnegie Mellon, 1988–
EDWARD BARR, Associate Teaching Professor – M.S., Indiana University of Pennsylvania; Carnegie Mellon, 2000–
MARTIN BARRETT, Associate Teaching Professor – Ph.D. in Commputer Science, University of Wisconsin-Madison;
DAREEN BASMA, Assistant Dean of Diversity, Inclusion, Climate & Equity (DICE) – Bachelor’s degree in Psychology & Religious Studies, Master’s degree in Mental Health Counseling, Ph.D. in Counselor Education & Supervision, University of Tennessee;
ELI BEN-MICHAEL, Assistant Professor – PhD in Statistics, U.C. Berkeley;
ALFRED BLUMSTEIN, J. Erik Jonsson University Professor of Urban Systems and Operations Research; Director, National Consortium on Violence Research – Ph.D., Cornell University; Carnegie Mellon, 1969–
SILVIA BORZUTSKY, Associate Teaching Professor – Ph.D., University of Pittsburgh; Carnegie Mellon, 2001–
LEE BRANSTETTER, Associate Professor of Economics – Ph.D., Harvard University; Carnegie Mellon, 2006–
JONATHAN CAULKINS, Professor of Operations Research and Public Policy; Faculty Chair, Master of Public Policy and Management Program – Ph.D., Massachusetts Institute of Technology; Carnegie Mellon, 1990–
GEORGE CHEN, Assistant Professor of Information Systems – Ph.D. in Electrical Engineering and Computer Scienc, MIT; Carnegie Mellon, 2015–
DAVID CHOI, Assistant Professor of Statistics and Information Systems – Ph.D, Electrical Engineering, Stanford University; Carnegie Mellon, 2004–
JACK CHOW, Distinguished Service Professor – M.D., University of California at San Francisco School of Medicine; Carnegie Mellon, 2011–
KAREN CLAY, Assistant Professor of Economics and Public Policy – Ph.D., Stanford University; Carnegie Mellon, 1997–
AVINASH COLLIS, ssistant Professor at the Heinz College of Information Systems and Public Policy – Ph.D. from the Sloan School of Management, Massachusetts Institute of Technology;
BRETT ASHLEY CRAWFORD, Associate Teaching Professor of Arts Management – Ph.D. in Theatre History and Criticism, University of Maryland;
GEORGE T. DUNCAN, Professor of Statistics, Emeritus – Ph.D., University of Minnesota; Carnegie Mellon, 2011–
MARIANA ESCALLON BARRIOS, Assistant Teaching Professor of Information Systems – Ph.D. in Industrial Engineering and Management Sciences, Northwestern University;
PEDRO FERREIRA, Associate Professor of Information Systems – PhD, Engineering and Public Policy Specialization in Telecom Policy, Carnegie Mellon University; Carnegie Mellon, 2004–
REBEKAH FITZSIMMONS, Assistant Teaching Professor of Professional Communication – PhD in English, University of Florida;
ANDREW GARIN, Assistant Professor of Economics – Ph.D., Harvard University;
MARTIN GAYNOR, E.J. Barone Professor of Economics and Health Policy; Faculty Chair, Ph.D. Program – Ph.D., Northwestern University; Carnegie Mellon, 1995–
RAYID GHANI, Distinguished Career Professor – Machine Learning, Carnegie Mellon University;
WILLIAM GOGOLAK, Assistant Teaching Professor – PhD in Finance, Illinois Institute of Technology;
GABRIELA GONGORA-SVARTZMAN, Assistant Teaching Professor of Information Systems – PhD in Engineering Management, Stevens Institute of Technology, School of Systems and Enterprises;
CHRISTOPHER GORANSON, Distinguished Service Professor – Master of Geographic Information Systems, Penn State University;
WILPEN GORR, Professor of Public Policy and Information Systems – PhD, Operations Research, Carnegie Mellon University;
COREY HARPER, Assistant Professor of Civil and Environmental Engineering – BS in Civil Engineering, MS and PhD , Morgan State University, Carnegie Mellon University;
AMELIA HAVILAND, Professor of Statistics and Health Policy – PhD, Statistics and Public Policy, Carnegie Mellon University;
KIM J. HYATT, Associate Teaching Professor
AKSHAYA JHA, Assistant Professor of Economics and Public Policy – Ph.D. in Economics, Stanford University;
MARK S. KAMLET, Provost, CMU, and H. John Heinz III Professor of Economics and Public Policy – Ph.D., University of California at Berkeley; Carnegie Mellon, 1978–
FELIX KOENIG, Assistant Professor of Economics – Ph.D. and MSc in Economics, London School of Economics;
BRIAN KOVAK, Associate Professor of Economics and Public Policy – Ph.D., Economics, University of Michigan;
DAVID KRACKHARDT, Professor of Organizations and Public Policy – Ph.D., University of California at Irvine; Carnegie Mellon, 1991–
RAMAYYA KRISHNAN, William W. and Ruth F. Cooper Professor of Management Science and Information Systems; Faculty Chair, Master of Information Systems Management Program – Ph.D., University of Texas at Austin; Carnegie Mellon, 1987–
KRISTIN KURLAND, Associate Teaching Professor (joint with School of Architecture) – B.A., University of Pittsburgh; Carnegie Mellon, 1999–
CHRIS LABASH, Assistant Teaching Professor
DAVID LASSMAN, Distinguished Service Professor of Organizational Management – BS, Mechanical and Aerospace Engineering, MBA, Princeton University, Harvard Business School;
GORDON LEWIS, Associate Professor of Sociology; Faculty Chair, Master of Public Management Program – Ph.D., Stanford University; Carnegie Mellon, 1969–
BEIBEI LI, Associate Professor of IT and Management – PhD in Information Systems, Stern School of Business, New York University;
ARI LIGHTMAN, Practice Professor, Digital Media and Marketing – M.B.A., Carnegie Mellon University; Carnegie Mellon, 2011–
PETER MADSEN, Senior Lecturer in Ethics and Public Policy – Ph.D., Duquesne University; Carnegie Mellon, 1988–
DAN MARTIN, Director, Master of Arts Management Program, and Associate Professor (College of Fine Arts) – M.F.A., Brooklyn College/City University of New York; Carnegie Mellon, 1993–
HAYLEE MASSARO, Assistant Teaching Professor
ANNA MAYO, Assistant Professor of Organizational Behavior – PhD in Organizational Behavior & Theory, Carnegie Mellon’s Tepper School of Business;
MICHAEL MCCARTHY, Associate Teaching Professor of Information Systems Management – M.S., University of Pittsburgh; Carnegie Mellon, 1999–
SARAH MENDELSON, Distinguished Service Professor of Public Policy and Head of Heinz College in Washington, DC – PhD in Political Science, Columbia University;
JOE MERTZ, Associate Teaching Professor – Ph.D., Carnegie Mellon; Carnegie Mellon, 1994–
DANIEL NAGIN, Theresa and H. John Heinz III Professor of Public Policy, and Research Director, National Consortium on Violence Research – Ph.D., Carnegie Mellon University; Carnegie Mellon, 1979–
JOHN OSTLUND, Clinical Professor of Information Systems
REMA PADMAN, Professor of Operations Research and Information Management; Faculty Chair, Master of Science in Health Care Policy and Management Program – Ph.D., University of Texas at Austin; Carnegie Mellon, 1989–
SEAN QIAN, Henry Posner, Anne Molloy, and Robert and Christine Pietrandrea Associate Professor of Civil Engineering; Director, Mobility Data Analytics Center (MAC) – PhD, University of California Davis;
SETH RICHARDS-SHUBIK, Assistant Professor of Economics and Public Policy – Ph.D., University of Pennsylvania; Carnegie Mellon, 2011–
DAVID RIEL, Distinguished Service Professor – Ph.D. ABD in Education, West Virginia University;
STACY ROSENBERG, Associate Teaching Professor – MA in Media, Culture, and Communication, New York University;
DENISE ROUSSEAU, H. J. Heinz II Professor of Organizational Behavior (joint with Graduate School of Industrial Administration) – Ph.D., University of California at Berkeley; Carnegie Mellon, 1994–
ANANYA SEN, Assistant Professor of Information Technology and Management – Ph.D in Economics, Toulouse School of Economics;
EDSON SEVERNINI, Associate Professor of Economics and Public Policy – Ph.D., Economics, University of California at Berkeley; Carnegie Mellon, 2013–
MICHAEL SMITH, Assistant Professor of Information Technology – Ph.D., Alfred P. Sloan School of the Massachusetts Institute of Technology; Carnegie Mellon, 2000–
RAJA SOORIAMURTHI, Teaching Professor Information Systems Program, Director Decision Analytics and Systems minor
DAVID STEIER, Distinguished Service Professor – Doctor of Philosophy (PhD) in Computer Science, Carnegie Mellon University;
JILLIAN STEPHENSON, Assistant Teaching Professor; Certified Public Accountant – Bachelor of Science in Business Administration, Accounting, University of Pittsburgh;
ROBERT STRAUSS, Professor of Economics and Public Policy; Faculty Chair, Master of Science in Educational Technology Management Program – Ph.D., University of Wisconsin; Carnegie Mellon, 1979–
LAURA SYNNOTT, Associate Teaching Professor, Healthcare Policy and Management – M.S., Health Services Administration, University of Michigan; Carnegie Mellon, 2004–
JANUSZ SZCZYPULA, Associate Teaching Professor in Information Systems – Ph.D., Carnegie Mellon University; Carnegie Mellon, 2000–
JOEL TARR, Richard S. Caliguiri Professor of Urban and Environmental History and Policy – Ph.D., Northwestern University; Carnegie Mellon, 1967–
LOWELL TAYLOR, Professor of Economics and Public Policy; Associate Dean of Faculty – Ph.D., University of Michigan; Carnegie Mellon, 1990–
RAHUL TELANG, Assistant Professor of Information Systems – Ph.D., Carnegie Mellon; Carnegie Mellon, 2001–
XIAOYING TU, Assistant Teaching Professor – PhD, Information Systems and Management, Carnegie Mellon University;
HOLLY WIBERG, Assistant Professor of Operations Research and Public Policy – PhD in Operations Research, MIT;
PETER ZHANG, Assistant Professor of Operations Research – Ph.D. in Engineering Systems, Massachusetts Institute of Technology;
SHIXIANG ZHU, Assistant Professor of Data Analytics – Ph.D. in Machine Learning, Georgia Institute of Technology; Carnegie Mellon, 2022–