Ramayya Krishnan, Dean
Office: 1003 Hamburg Hall

Students entering graduate programs at Carnegie Mellon University's Heinz College of Information Systems and Public Policy are accomplished, talented and committed to improving the ability of public, non-profit and private organizations to address the most difficult challenges facing society, as well as to strengthen and exploit our cultural resources through skilled leadership and management. Students gain the skills and knowledge necessary to transform that talent and commitment into a successful career and a positive force for change.

Unlike many graduate schools, we are not organized along academic departments. Faculty from our two schools -- the School of Public Policy and Management and the School of Information Systems and Management -- collaborate on instruction and research, an operating model we believe leads to innovation in research and a superior educational experience. Our strengths span the applied disciplines of empirical methods and statistics, economics, information systems and technology, operations research and organizational behavior.

Heinz College is a dynamic community of scholars and practitioners developing fundamental knowledge about and seeking innovative, applied solutions to today's most critical problems of the public, private and non-profit sectors.

Options for Carnegie Mellon Undergraduates

Heinz College does not offer undergraduate degrees. It does offer two study options, however, for students pursuing Carnegie Mellon undergraduate degrees - 1) Accelerated Master's Program (AMP), and 2) undergraduate minor in Health Care Policy and Management (see below).

What kinds of careers do Heinz College graduates pursue?

A Heinz College degree opens doors to a wide range of professional careers in government agencies, nonprofit organizations, consulting firms, arts groups, foundations, private businesses and a host of other organizations. Heinz College graduates can get the kind of interesting, exciting jobs they want, because they have the expertise in policy, management, finance, information systems, and decision-making that employers need.

Heinz College's Ph.D. program in particular prepares qualified students from a variety of academic and professional backgrounds for careers in research, academia, government-related organizations and the private sector, in positions where expertise in advanced research is desired. Graduates of the Ph.D. program work as professors, research scientists, research directors and consultants, across diverse areas of public service and management.

Some of the jobs that have been held by Heinz College graduates include:

  • Budget Analyst, Department of Justice
  • Program Management Analyst, U.S. Department of Agriculture
  • Senior Consultant, Booz Allen Hamilton
  • Regional Director, Pennsylvania Department of Community and Economic Development
  • Analyst, The World Bank
  • Foreign Service Officer, U.S. Department of State
  • City Manager, City of Lake Wales
  • Administrative Fellow, Johns Hopkins Medicine
  • Strategy and Operations Consultant, Deloitte
  • Data Scientist, Ford Motor Company
  • Senior Analytics Consultant, IBM
  • Business Intelligence Engineer, Amazon
  • Chief of Visitor Experience, Smithsonian Institution, National Museum of Natural History
  • Director of Individual Giving, The Lyric Stage Company of Boston

How is Heinz College different?


Heinz College's student body is internationally recognized for its diversity in ethnicity, gender and citizenship. It also is diverse in terms of students' academic backgrounds, which include undergraduate degrees in architecture, biology, business administration, computer science, economics, education, engineering, English, fine arts, government, history, information systems, philosophy, political science, sociology and many other fields.

Practical Experience

Heinz College doesn't just teach skills in the classroom:

  • Through the systems synthesis project, students work in teams to analyze and develop solutions for current international, national and local problems and present their findings to the real-world client.
  • Students complete a summer internship to practice the skills they've learned in school.
Impact on Society

The expertise of a renowned faculty is transferred to society through the education and research mission of Heinz College, as well as the efforts of its policy and research centers. These include the Arts Management and Technology Laboratory, Traffic21, Living Analytics Research Centre, Initiative for Digital Entertainment Analytics (IDEA), Center for Economic Development, and the Center for the Future of Work. Heinz College students can work on projects initiated in these centers or as research assistants for center faculty.

Global Heinz

With multiple locations around the United States and the world, Heinz College offers students the opportunity to gain a global perspective while pursuing their master’s degree.

Since 2006, the Adelaide campus has served as the school’s Asia Pacific education base and currently offers two master’s level degrees - MSPPM and MSIT.

Heinz College's Washington, D.C. center (established in 2008) connects our public policy students with national and international policy makers and organizations. The goal is to create a dynamic and productive network that benefits our community at large and brings the unique strengths of Carnegie Mellon to positively impact the public interest. The office also serves as classroom space for 2nd year MSPPM students in the program's D.C. track. 

The Master of Entertainment Industry Management (MEIM) program  trains a new generation of leaders in the entertainment industry. Students spend a year in Pittsburgh followed by a year in Los Angeles exploring how management theories and principles are applied in the film and television industries.

Additional information can be found on our website: http://www.heinz.cmu.edu.

The Faculty

Heinz College faculty members have been recognized nationally and internationally for their accomplishments in research and their contributions to public policy. Their backgrounds are in economics, operations research, information systems and technology, fine arts, sociology, public policy, statistics, organizational management and behavior, finance, statistics, labor relations, and demography among other areas. The the right is information on many full-time Carnegie Mellon University faculty members who teach and do research at Heinz College. For a more complete, current list, visit http://www.heinz.cmu.edu/directories/faculty-directory/index.aspx.

For further information about Heinz College, contact:
Director of Admissions
Heinz College of Information Systems and Public Policy
Carnegie Mellon University
Pittsburgh, PA 15213

Telephone: (412) 268-2164
Toll-free (U.S.): 1-800-877-3498
Fax: (412) 268-7036
Email: hnzadmit@andrew.cmu.edu
Website: http://www.heinz.cmu.edu


Minor in Health Care Policy and Management

Sponsored by:
Heinz College of Information Systems and Public Policy
Dietrich College of Humanities and Social Sciences
Mellon College of Science

Faculty Advisors:
Jason D'Antonio, Mellon College of Science
James F. Jordan, H. John Heinz III College

The face of health care is changing. The practice of medicine is being fundamentally altered by the forces of change in public policy, health care organizations and in the industry as a whole. The role of individual professionals in this industry is changing as rapidly as the industry itself. Traditional career paths have disappeared overnight to be replaced by new opportunities that require new skills. New organizations are placing new demands on their professional and medical staffs. The criteria of efficiency and financial stability are entering the domains of diagnosis and treatment.

This minor is designed to provide students considering a career in the health professions with an understanding of how these changes are likely to affect their careers. Students will become familiar with the critical policy and management issues and will begin to learn to operate effectively in the emerging health care environment. The curriculum combines economic, organizational, managerial, historical and psychological perspectives on these issues to provide a foundation for a deepened understanding of the changing structure of health care organizations and policy.

Required Courses for HCPM Minor(42 Unit minimum)

Seven courses (a minimum of 60 units) are required to complete this minor. Entry into the minor requires completion of  88-220 Policy Analysis I or the equivalent by approval.

Required Courses
Students are required to take the following courses.
79-330Medicine and Society9
94-705Health Economics12
90-836Health Systems6
90-861Health Policy6
Elective Courses24 units

Complete a minimum of 24 units.

Heinz College Courses
90-721Healthcare Management6
90-818Health Care Quality & Performance Improvement6
90-831Advanced Financial Management of Health Care6
94-706Healthcare Information Systems12
90-832Health Law6
Humanities and Social Sciences Courses (9 units each)
76-494Healthcare Communications9
79-318Sustainable Social Change: History and Practice9
80-245Medical Ethics9
80-247Ethics and Global Economics9
85-241Social Psychology9
85-442Health Psychology9
85-446Psychology of Gender9

Please note that some of these courses have prerequisites that will not count toward the completion of the requirements for this minor.

Five-Year (Accelerated) Master's Programs

Heinz College's Accelerated Master's Program (AMP) allows qualified students to earn a prestigious master's degree in just five years (CMU undergrads can complete their master's degree in just one additional year of study beyond their bachelor's degree).

The following master's degrees provide an AMP and are open to students from all departments at the university:

  • Master of Arts Management (MAM)
  • Master of Information Systems Management (MISM)
  • Master of Science in Health Care Policy and Management (MSHCPM)
  • Master of Science in Information Security Policy and Management (MSISPM)
  • Master of Science in Public Policy and Management (MSPPM)

In addition to the accelerated master's programs, Heinz offers traditional graduate degree programs (full-time study required):

  • Master of Science in Public Policy and Management (MSPPM), with options that include:
    • concentration in Data Analytics (MSPPM-DA)
    • dual degree MSPPM/MBA program with the Tepper School of Business
    • dual degree MSPPM/JD program with the University of Pittsburgh School of Law
    • dual degree MSPPM/MDiv program with the Pittsburgh Theological Seminary
    • one year of study at the main campus in Pittsburgh and one year of study/experiential learning at our location in Washington, DC
    • one year of study at our campus in Australia and one year in Pittsburgh
  • Master of Arts Management (MAM), with options that include
    • a dual degree MAM/JD program with the University of Pittsburgh School of Law
    • dual degree MAM/GIOCA that includes one year of study/experiential learning at the University of Bologna, Italy followed by 3 semesters of study at the main CMU campus in Pittsburgh
  • Master of Entertainment Industry Management (MEIM)
  • Master of Science in Health Care Policy and Management, with the option to pursue:
    • dual degree MSHCPM/MBA program with the Tepper School of Business
  • Master of Information Systems Management (MISM), with options that include:
    • concentration in Business Intelligence and Data Analytics (BIDA) track
    • one year of study at our campus in Australia and one year in Pittsburgh
  • Master of Science in Information Security Policy and Management (MSISPM)
  • Doctor of Philosophy in Public Policy and Management (Ph.D.-PPM)
  • Doctor of Philosophy in Information Systems (Ph.D.- ISM)

Heinz offers graduate degree programs for individuals with prior work experience:

  • Master of Public Management (MPM)
    • full-time and part-time options available
  • Master of Science in Information Technology (MSIT)
    • part-time study with the option to pursue degree via distance learning or on-campus
  • Master of Medical Management (MMM)
    • includes distance and limited on-campus study components

Heinz College Courses

While Heinz College currently offers no undergraduate degree programs, several of its courses are open to undergraduates, though special permission is required for some courses.

Note on Course Numbers

Each Carnegie Mellon course number begins with a two-digit prefix which designates the department offering the course (76-xxx courses are offered by the Department of English, etc.). Although each department maintains its own course numbering practices, typically the first digit after the prefix indicates the class level: xx-1xx courses are freshmen-level, xx-2xx courses are sophomore level, etc. xx-6xx courses may be either undergraduate senior-level or graduate-level, depending on the department. xx-7xx courses and higher are graduate-level. Please consult the Schedule of Classes each semester for course offerings and for any necessary pre-requisites or co-requisites.

Heinz College-Wide Courses

94-700 Organizational Design & Implementation
Fall: 6 units
This course draws on insights and knowledge about organizational behavior with an eye toward using such information for managing in complex organizations. It is intended to provide managers with skills and perspectives that will enable them to work successfully in organizations. Specific topics will include work motivation leadership job design biases in managerial decision making understanding group processes building bases of power in organizations managing conflict and the relationship between the organization and its environment.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=26
94-701 Business English
Fall and Spring: 6 units
This course provides a solid foundation for writing business correspondence. Topics include business letters, email etiquette, executive summaries, memos, performance evaluations, and proposals. Emphasis is placed on developing clear, concise, and persuasive messages for targeted audiences. Weekly grammar lessons are integrated into course content for non-native English speakers. OBJECTIVES (using Bloom's revised taxonomy) Students will be able to... - Identify appropriate business formats for writing. - Demonstrate knowledge of subject matter through the use of business terms and concepts. - Exhibit ability to write succinctly, logically, and influentially for an intended audience. - Differentiate professional writing versus personal and academic writing. - Evaluate the effectiveness of professional language, defined voice, and appropriate style. - Discuss how effective writing can be utilized as a tool for building and maintaining professional relationships.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=429
94-702 Professional Writing
Fall and Spring: 6 units
Communication in written form is an essential element of management. Employers value talent with an aptitude for the effective exchange of information and ideas. Accordingly, this course focuses on teaching transferable writing skills pertaining to content, organization, format, clarity, and tone. The course challenges students to convey critical thinking as they anticipate the perspectives of stakeholders in professional situations, consider feasibility, evaluate options, and provide recommendations. Class meetings entail readings, discussions, and editing sessions on the following topics: business correspondence, press releases, Web content, consulting reports, executive summaries and proposals. Coursework emphasizes precise, concise, persuasive writing based on authoritative sources. Overall, students are expected to demonstrate an interest in professional development beyond simply completing the assignments. Writing resources and sample documents are provided.

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=430
94-705 Health Economics
Spring: 12 units
This course will teach the student to use economic analysis to understand critical issues in health care and health policy. We will address issues such as the following: 1. What factors best explain the level and rate of growth of U.S. health expenditures? 2. Does the recent high rate of growth of U.S. health care expenditures make U.S. firms less competitive in international markets? 3. What are some of the likely consequences (intended and unintended) of the proposed reforms to Medicare? 4. Can physicians induce demand for their services? 5. What are the impacts of managed care on the health care system? 6. Do strong affiliations between physicians and health plans hurt competition? The student who successfully completes this course will be able to: 1. Identify the flow of resources in the U.S. health care system how purchasers pay for their services and how providers obtain their revenues. 2. Understand the value of health and health care. 3. Evaluate how health care resources should be allocated. 4. Describe the structure of the health insurance industry explain the incentives facing insurers understand the strategies they use to compete and their impacts on social welfare. 5. Understand the demand for medical care and what role providers play in shaping this demand. 6. Explain the economics of managed care and describe how competition works in health care. Class will consist of lectures and group presentations. Evaluation will include homework problems group projects and exams. This course will interest any individual planning a career in health or related industries. It will also be of interest to students who wish to understand how economics is applied to some of our most prominent and contentious policy issues. Skill.
Prerequisites: 90-710 or 90-709

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=32
94-706 Healthcare Information Systems
Spring: 12 units
In this new era of accountable care with its emphasis on improving cost efficiency without risking quality of care, particularly focused on value-based care delivery, information technology has emerged as a powerful driving force in helping to achieve multiple goals within health care organizations. The explosive advances in information technology combined with the current climate for health care reform has created the need for skilled individuals who can develop, understand, manage, and integrate healthcare information systems in organizations. This course will explore the concepts and application of major information systems methodologies and approaches in the delivery of modern health care systems, including traditional face-to-face, online, and mobile and social media enabled care delivery. A semester-long group project that synthesizes the different topics via the design and implementation of a working, integrated, healthcare decision support application will be a required component of the course.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=133
94-823 Measuring Social
Fall and Spring: 12 units
This class reflects an experiential learning environment where students will be placed into teams with students from across Heinz and CMU to work with clients on projects involving measuring social content and activity. Each semester (Spring and Fall), we bring in 7 companies to provide challenging projects for the student teams. Teams are provided with commercially available tools to listen to online social conversations, measure activity, assess different market segments, understand social influence and identify how information get disseminated across social channels. Previous sponsors have included: Under Armour, Netflix, Target, The Washington Post, HBO, Daimler, eBay, Google, AT&T, The Pittsburgh Steelers, etc. The class is designed to teach social analytics, consulting methodologies, critical thinking to weed through ambiguity, project management as well as team and relationship development. Lectures focus on how social is impacting different industries, culture and communication, as well as the future of work. Teams work with their clients throughout the semester and present their findings/deliverables during final presentations when all 7 sponsors come to CMU. In the past, teams have built social applications, social algorithms, experimental methodologies, crowdsourced campaigns and real time information dash boards for their clients. This class offers an opportunity for students interested in analyzing social data, working in a consultative fashion with actual clients on real issues, and learning about global issues associated with an increasingly social culture.

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=410
94-848 Mobile Phones & Social Media in Development & Human Rights: A Critical Appraisal
Spring: 6 units
This course will examine the ways that social media and the ubiquity of mobile phones with good cameras and Internet access are changing how information about development and human rights is gathered, analyzed, and disseminated. We will ask: What are the new possibilities opened up by these technologies? What are the potential pitfalls—e.g., privacy concerns, risks to sources, or the false confidence that we are now able to know everything about what is happening in the world? What are the biggest technical, cultural, and political challenges in this domain? Who is responding to these challenges and what are they doing? And perhaps most importantly, to what extent can advances in technology ameliorate problems that are fundamentally political in nature?

Course Website: http://heinz.cmu.edu/academic-resources/course-results/index.aspx

School of Information Systems & Management Courses

95-702 Distributed Systems for Information Systems Management
All Semesters: 12 units
Objective: With the emergence of the Net as a computing platform distributed applications are being widely deployed by organizations. Understanding the principles/theory and the technologies underlying distributed computing and systems design is increasingly important. Examples of technologies supporting such deployment include J2EE architecture the .Net architecture and Web services. This course has three major objectives. First it is designed to introduce students to the principles underlying distributed computing and the design of distributed systems. Second it aims to provide students with the opportunity to exercise these principles in the context of real applications by having the students use technologies such as XML SOAP Web services and J2EE/.Net-based application servers. Finally it seeks to endow students with the capacity to analyze design evaluate and recommend distributed computing solutions skills in response to business problems. > Distributed Computing Principles > Distributed computing architectures: > P2P client server Inter-process communication > Distributed objects and remote invocation > Naming and Name services > Time and Global State Management > Transactions and Concurrency control > Distributed Transactions Material on principles of distributed systems will be taught from the Coulouris et al. book on Distributed Systems. Internet-enabled Distributed Computing Technologies Application Server architectures: > J2EE and .Net > Extensions of the Java Distributed Object model and the DCOM > Component-based architectures Web Services > WSDL UDDI SOAP XML > HTTP-based RPC combined with standards for interface definition and naming. Discussion and application of select APIs from the API layer of the J2EE architecture to illustrate<a href='http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=295'>...Read More</a>
Prerequisite: 95-712

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=295
95-752 Introduction to Information Security Management
Fall and Spring: 12 units
This course is intended to give students an introduction to a variety of information and cyber security topics. As a survey course, it will cover foundational technical concepts as well as managerial and policy topics. Coverage includes foundations of information security; introductory cryptography; program, data, and operating system security; security of user-web interaction; safeguarding the Internet of Things; cyberwarfare; securing virtual, cloud, and mobile environments; network concepts and network security; incident management and IT auditing processes; security risk management; legal and ethical issues of security and privacy. Students are exposed to common sources of vulnerability information and how to incorporate this information into information security management processes. The purpose of the course lectures, assignments, readings, and examinations are to ensure students have sufficient technical awareness and managerial competence that will enable them to pursue advanced study in information security policy and management. There is no prerequisite for this course, however successful students will have fundamental knowledge of information and computer systems, and a general awareness of security issues in these systems.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=277
95-876 Introduction to Information Security Training and Awareness
Fall: 6 units
Course Description: An awareness and training program is an essential component of any organization that is looking to mitigate security risks caused by human error. This course is designed to prepare students to build their own information security awareness and training program, as part of an organization's information security office or IT department. This course is an elective for graduate students seeking to work or manage an information security and privacy department. The course is open to students seeking to manage an organization's IT program or hold an IT training and awareness management position. The goal of this course is to provide students with the necessary skills and knowledge to design and maintain an information security awareness and training program based on an organization's need.

School of Public Policy & Management Courses

90-717 Writing for Public Policy
All Semesters: 6 units
Professional writing, or writing for business-focused, industry-specific contexts, differs from academic writing in objective, audience, structure, style, and format. It focuses more on problem solving than on exposition of ideas and is generally targeted to diverse audiences with varying levels of expertise. Therefore, effective writing in the workplace often requires adapting writing skills and habits to meet reader's needs. Additionally, when hiring recent graduates for a mid-level position, employers identify writing skills as one of the top five factors signaling leadership potential. Whether you're looking to maximize the impact of your communications at work, seeking project funding, or looking to increase your visibility on-line, this seven-week mini course will prepare you to assume a leadership role in your industry through effective written communication. This course will not only help you refine the essentials of workplace writing, but will also provide strategies, guidelines, and best practices for writing the kinds of industry-specific documents that policy, information security/systems, and creative industry professionals need. This course is designed for experienced writers who want to take their skills to the next level. This course assumes basic proficiency in English grammar.

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=658
90-718 Strategic Presentation Skills
Fall and Spring: 6 units
Strategic Presentation Skills provides practical instruction for preparing and delivering professional presentations. Activities and assignments include: impromptu speaking exercises, interview preparation, motivational speeches, instructional presentations, and a briefing. Students will target and engage specific audiences through a clear objective, tactical material, structured delivery, cohesive visual design, and a communication style (both verbal and nonverbal) suitable for workplace environments. Overall, the course will help students develop confidence as presenters and apply effective techniques when speaking in front of an audience.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=477
90-721 Healthcare Management
Fall: 6 units
This course introduces students to the knowledge and skills required to strategically manage the rapidly changing internal and external environment of health care organizations. Through readings, lectures, class discussions and case reviews, the course is designed to provide students with a foundation in contemporary health care organizational structures and management practices. Students will explore problems and decisions facing health care executives in areas such as clinical quality, organizational effectiveness, efficiency, growth, stakeholder conflicts, provider incentives, margin versus mission tradeoffs, human resources, strategic planning and the like, all in a highly complex political environment. A primary theme of this course is the application of ethical management practices as codified in the American College of Healthcare Executives Code of Ethics. By providing a general overview of the responsibilities of health care leaders and managers, students will have a contextual reference for the application of future coursework.
Prerequisite: 90-836 Min. grade B

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=19
90-723 Financial Statements and Analysis of Companies
Spring: 6 units
No course description provided.

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=21
90-758 Ethics & Public Policy in a Global Society
Spring: 6 units
The first section of the mini-course will be devoted to a discussion of the nature of ethics and applied ethics. Here a framework useful in the ethical analysis of issues problems and dilemmas in public life will be constructed. The second section of the course will demonstrate the usefulness of this framework in the analysis and evaluation of policy issues from a normative point of view. In this section various arguments concerning the nature of the social ethics that form the background of policy debates also will be a focus in the mini-course. The course will consider: reproductive rights matters end-of-life decisions questions about free speech social and economic justice and environmental considerations.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=58
90-765 Cities, Technology and the Environment
Fall: 6 units
This mini will explore the interaction of cities, technology and the natural environment over time. More specifically, it will consider several major issues confronting cities today: (1) water supply, wastewater disposal and flooding; (2) Energy and Environment; (3) Transportation, suburbanization and land use; and (4) Brownfield creation and development. In a number of instances, the Pittsburgh region will be used to provide examples of these issues. These themes will be approached through a combination of class discussions, lectures, and visiting speakers. Class participation is expected, and will comprise a portion of the grade.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=73
90-789 Sustainable Community Development
Spring: 12 units
This course examines past and current community development topics and trends associated with creating and/or maintaining sustainable communities. Such topics include sustainable development, creative capitalism, regional planning and visioning, governance, regional equitable development, sustainable business practices, green/clean tech, smart growth and smart transportation, carbon management, resource conservation, local living economies, energy systems and strategies, dynamics of neighborhoods, among other topics. Emphasis will fall on how these various dimensions need to strategically align to promote sustainable communities amidst their complexities. The class will also delve into a variety of green and sustainable development practices to provide frameworks for integrating traditional community development practices with sustainable development practices. The class takes lessons from the past (both what has worked and what did not work) as well as appropriate, current practices and explores how to apply them to a variety of community situations and conditions. The focus is on urban communities in the U.S and worldwide, both large and small. The course includes experiential, hands-on learning (projects, case studies, analyses, presentations, field trips, and guest lectures) as well as reflective components (readings, discussion, and papers).

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=69
90-798 Environmental Policy & Planning
Fall: 12 units
Environmental Policy and Planning provides an introduction to how environmental policies have been and can be designed/created implemented and evaluated amidst complex information-based social political and cultural processes. The course emphasizes a systems-based methodological approach for addressing the complexities involved in framing analyzing and designing an implementation plan for policy construction. The course also explores through landmark and contemporary case studies several dimensions of environmental policymaking: * Contextual historical and structural aspects of environmental policymaking at the local state federal and international levels * Use of quantitative and qualitative analytical tools (from the core program as well as new tools) * The process of how policies derive their meaning. Students in this course work on a final environmental policy project to demonstrate mastery of the knowledge and skill-based exercises explored during the term.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=85
90-808 Energy Policy
Fall: 6 units
This seminar will provide an introduction to modern U.S. energy policy. Our goal will be to understand, from a practical perspective, how economics, , technology, politics, public opinion, national security, and environmental / climate considerations all influence the development and implementation of policy. Questions that we will address include: How has U.S. energy policy changed over the years and what lessons have we learned from past initiatives? How much influence does government really have? How have new technologies changed the energy landscape? What priority do national leaders give to energy policy? And how does energy policy impact our relationships with other countries? The class will begin with an overview of the energy sector and the related government structure. After covering some historical context, we will discuss Presidential initiatives and legislative activity, with a particular focus on more recent activities. We will then consider some case studies, such as the Keystone Pipeline, EPA's Clean Power Plan, and the development of the Marcellus Shale, that demonstrate conflicting viewpoints about appropriate energy policy. The class will also explore international energy issues like exports of liquefied natural gas and crude oil exports, as well as the Paris Climate Agreement. This course is a seminar class; I will provide a framework and then guide a discussion among the students. Depending on the particular class session, we will have individual or group presentations. Your preparation and participation is essential. Each session will begin with a short review and discussion of current events in the energy sector. We will also hear from guest speakers, including a number of current and former senior government officials.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=98
90-813 Environmental Politics and Policy
Spring: 6 units
Engineers, scientists, policymakers, industry, environmental groups, and the public all influence environmental policy making, and should have an understanding of past and current environmental issues, technologies, policies, programs, and politics. Using a case study approach, students will learn how to how to use program evaluation to analyze the effectiveness of past policies (e.g., CFCs, DDT) and apply the lessons learned to conduct policy analysis of current environmental challenges (e.g., nanotechnology, climate change). Students will gain an understanding of the variety of policy mechanisms available to attain environmental goals including the use of voluntary standards. Student interest will guide topic selection for both issues discussed in class and for project work. Class time will include a combination of faculty and guest speaker lectures, discussion of issues, videos, and problem solving time. While the course has no prerequisites, students should feel comfortable with scientific and technical topics.
90-818 Health Care Quality & Performance Improvement
Spring and Summer: 6 units
This course provides an overview of the current state of the quality movement in Health Care. A public health perspective as well as an individual perspective will be considered from both a U. S. and international view. Relevant history current gurus landmark publications theories tools and environmental factors will be discussed and utilized. We will explore the cost/quality connection and analyze the complex forces that shape or hinder the transformation of health care from the current state to a person centered quality focused Health Care System.
Prerequisite: 90-836
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=440
90-831 Advanced Financial Management of Health Care
Fall: 6 units
This mini-course builds upon the students learning basis from Introduction to Financial Management of Health Care (course 90-830). Advanced Financial Management of Health Care is designed to provide students with a general understanding of health systems financial management - including a conceptual framework, financial tools, and management techniques. The subjects covered will provide the background and analytic skills for students to evaluate select financial matters encountered in the overall management of health systems. The course includes lectures, substantial reading assignments and real world examples and discussions. Initial lectures include a historical perspective on health systems financial management issues, including the evolution of third party payors and various payment/reimbursement systems. This will also include issues impacting payments received from Medicare and commercial managed care insurers. Lectures will focus on federal and state health care policy decisions and the increasing impact on health systems finances. This background section will also include a theoretical and practical review of standard health systems financial management reports and effective techniques for using them. The course includes a section on integrated delivery systems and the currently evolving accountable care organizations arrangements between hospitals, physician organizations, long term care providers and managed care insurers. It will also address a number of initiatives the Center for Medicare and Medicaid Services (CMS) has in process or has proposed.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=117
90-832 Health Law
Fall: 6 units
This course introduces students to the laws that impact the provision of health care services. With the increasing intersection between health care and the law, executives and others involved in the administration and delivery of health care services are likely to encounter a wide range of legal and regulatory issues, particularly as the Affordable Care Act is implemented. This course is designed to provide students with the practical knowledge needed to identify legal issues inherent in health care and to understand the legal ramifications of administrative and management decisions. Specific course topics include: sources of law, the US court system and legal procedures, professional and institutional liability, governmental regulatory methods, antitrust law, fraud laws, corporate compliance programs, issues concerning informed consent, credentialing of medical professionals, termination of care, and health care reform. Upon completion of this course the student should be able to: 1. Explain the US legal system and sources of law in the United States. 2. Recognize and apply laws, regulations, and policies that govern the administration and delivery of health care services. 3. Identify potential legal ramifications of health care management and administrative decisions. 4. Identify issues that warrant seeking the assistance of legal counsel.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=118
90-834 Health Care Geographical Information Systems
Fall and Spring: 12 units
A geographic information system (GIS) provides an effective way to visualize, organize and manage a wide variety of information including administrative and medical data, social services, and patient data. Public health and medical research agencies are also using GIS to map health-related events, identify disease clusters, investigate environmental health problems, and understand the spread of communicable and infectious disease. This course uses a unique approach for teaching GIS in health care. It imbeds learning how to use GIS software in the context of carrying out projects for visualizing and analyzing health-related data. Each week includes a lecture and computer lab that focuses on a health care issue which uses ArcView GIS from ESRI, Inc. to analyze data or solve a problem. Through weekly assignments and project case studies students will not only learn how to use the software but will also learn the many distinctive advantages of using GIS for health care policy making and planning. By the end of the course, students will have sufficient background so that they can become expert users of GIS in health care organizations - building, managing, and using GIS maps and health related data. Prerequisites: 90-728 Introduction to Database Management, 91-802 Information Systems for Managers or permission of instructor.
Prerequisites: 90-728 or 91-802

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=120
90-836 Health Systems
Fall: 6 units
Health Systems is a foundation course intended to introduce students to many of the broad subjects that will be detailed in more advanced course work. This introduction provides a framework to aid students in navigating from public policy through to healthcare delivery. Public policy is the study of the written and unwritten principles on which law is based. Laws and regulations translate policy into action. Public policy and laws form the basis of health policy. Health policy is supported by: - Public health initiatives focused on preventing disease, prolonging life and promoting health for the entire population. (i.e. diabetes awareness) - Population health is interested in the outcomes of individual groups and the distribution of outcomes among the groups. (i.e. income equality and infant mortality) - Healthcare delivery is focused on access, quality and cost. At this time in our history, Healthcare Reform best embodies the intent of this aspect of health policy. Through the use of group assignments, students will create a model which links external environment into healthcare delivery profitability. Modeling is a form of combining individual technical components with the greater knowledge and conceptualization of the entire process. Its promise is to promote better decision making by envisioning how micro decisions interconnect to mission, goals and outcomes. Utilizing the two textbook books, students will gain an understanding of the topics of health policy, public health, population health and healthcare delivery.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=366
90-847 The Panama Papers, Grand Corruption and Law Enforcement
Intermittent: 12 units
This course will address the implementation challenges facing international anti-corruption agreements, notably the UN Convention against Corruption and the OECD Anti-Bribery Convention. Getting signatory countries' laws and regulations to be consonant with the provisions of these conventions is only the first stage of what is, in fact, a two-stage implementation process. The second stage is the enforcement of anti-corruption laws and regulations. This stage, which fosters deterrence and strengthens the rule of law vital to economic development, will be the focus of the course. The course will examine cases of grand corruption across the world, including in Africa, Asia, Europe and Latin America. Among the countries to be covered will be the US, China, Russia, Brazil, India, South Africa, Philippines, Indonesia, Singapore, and others. The course will discuss different strategies and solutions that leaders in governments, non-government organisations and private sector can consider to improve, at a global level, the implementation of UNCAC and OECD anti-bribery convention. At the national level, the course will discuss and develop recommendations to enhance the enforcement of anti-corruption laws in terms of effective detection, investigation, prosecution and sanctions against corruption, with due consideration to different country contexts.

Course Website: http://heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=70
90-861 Health Policy
Fall: 6 units
This course introduces students to the concepts, theories, and tools of health policy. The aims of this course are to provide students with (1) the ability to identify key problems facing the United States health system, (2) increase the appreciation for and understanding of health policy as an important and useful tool for enhancing population health, and (3) mechanisms to address a current health policy issue from legal, economic, behavioral, and political perspectives. In addition, students will be introduced to a cross-national comparison of health systems.
Prerequisite: 90-836
Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=140
90-863 Health Policy II
Spring: 6 units
This course teaches how to conduct policy analysis in the area of health care. Students will learn how to identify a problem clearly evaluate alternative proposals and their potential impacts and communicate effectively with policymakers. We will build on the institutional background and conceptual frameworks from the Health Systems and Health Policy I courses. Here students will focus on a particular policy issue and will produce a detailed written analysis and in-class presentation on their topic. To provide examples lectures will cover a range of policy challenges including cost containment retirement-age policy health disparities pharmaceutical safety and innovation and medical malpractice.

Course Website: http://www.heinz.cmu.edu/academic-resources/course-results/course-details/index.aspx?cid=142


ALESSANDRO ACQUISTI, Assistant Professor of Information Systems and Public Policy – Ph.D., UC Berkeley; Carnegie Mellon, 2003–.

SHAMENA ANWAR, Assistant Professor of Economics and Public Policy – Ph.D., Yale University; Carnegie Mellon, 2007–.

LINDA BABCOCK, James M. Walton Professor of Economics – Ph.D., University of Wisconsin at Madison; Carnegie Mellon, 1988–.

EDWARD BARR, Associate Teaching Professor – M.S., Indiana University of Pennsylvania; Carnegie Mellon, 2000–.

ALFRED BLUMSTEIN, J. Erik Jonsson University Professor of Urban Systems and Operations Research; Director, National Consortium on Violence Research – Ph.D., Cornell University; Carnegie Mellon, 1969–.

SILVIA BORZUTSKY, Associate Teaching Professor – Ph.D., University of Pittsburgh; Carnegie Mellon, 2001–.

LEE BRANSTETTER, Associate Professor of Economics – Ph.D., Harvard University; Carnegie Mellon, 2006–.

KATHLEEN CARLEY, Professor of Organizational Sociology – Ph.D., Harvard University; Carnegie Mellon, 2011–.

JONATHAN CAULKINS, Professor of Operations Research and Public Policy; Faculty Chair, Master of Public Policy and Management Program – Ph.D., Massachusetts Institute of Technology; Carnegie Mellon, 1990–.

JACK CHOW, Distinguished Service Professor – M.D., University of California at San Francisco School of Medicine; Carnegie Mellon, 2011–.

KAREN CLAY, Assistant Professor of Economics and Public Policy – Ph.D., Stanford University; Carnegie Mellon, 1997–.

JACQUELINE COHEN, Principal Research Scientist – Ph.D., Carnegie Mellon University; Carnegie Mellon, 1982–.

WESLEY COHEN, (Affiliated) Professor of Economics and Social Sciences – Ph.D., Yale University; Carnegie Mellon, 1982–.

LAURA DABBISH, Assistant Professor of Information Technology and Organizations – Ph.D., Carnegie Mellon University; Carnegie Mellon, 2006–.

GEORGE T. DUNCAN, Professor of Statistics, Emeritus – Ph.D., University of Minnesota; Carnegie Mellon, 2011–.

DENNIS EPPLE, (Affiliated) Thomas Lord Professor of Economics – Ph.D., Princeton University; Carnegie Mellon, 1974–.

JENDAYI E. FRAZER, Distinguished Service Professor – Ph.D., Stanford University; Carnegie Mellon, 2011–.

MARTIN GAYNOR, E.J. Barone Professor of Economics and Health Policy; Faculty Chair, Ph.D. Program – Ph.D., Northwestern University; Carnegie Mellon, 1995–.

WILPEN GORR, Professor of Public Policy and Management Information Systems – Ph.D., Carnegie Mellon University; Carnegie Mellon, 1985–.

ROBERT HAMPSHIRE, Assistant Professor of Operations Research and Public Policy – Ph.D., Princeton University; Carnegie Mellon, 2007–.

JAMES F. JORDAN, Distinguished Service Professor – M.B.A., Boston University; Carnegie Mellon, 2011–.

MARK S. KAMLET, Provost, CMU, and H. John Heinz III Professor of Economics and Public Policy – Ph.D., University of California at Berkeley; Carnegie Mellon, 1978–.

WILLIAM P. KITTREDGE, Associate Teaching Professor – Ph.D., Maxwell School of Public Affairs and Citizenship; Carnegie Mellon, 2011–.

STEVEN KLEPPER, (Affiliated) Professor of Economics and Social Science – Ph.D., Cornell University; Carnegie Mellon, 1980–.

DAVID KRACKHARDT, Professor of Organizations and Public Policy – Ph.D., University of California at Irvine; Carnegie Mellon, 1991–.

RAMAYYA KRISHNAN, William W. and Ruth F. Cooper Professor of Management Science and Information Systems; Faculty Chair, Master of Information Systems Management Program – Ph.D., University of Texas at Austin; Carnegie Mellon, 1987–.

KRISTIN KURLAND, Associate Teaching Professor (joint with School of Architecture) – B.A., University of Pittsburgh; Carnegie Mellon, 1999–.

LESTER LAVE, James Higgins Professor of Economics and Finance, Professor of Urban and Public Affairs, Professor of Engineering and Public Policy – Ph.D., Harvard University; Carnegie Mellon, 1963–.

GORDON LEWIS, Associate Professor of Sociology; Faculty Chair, Master of Public Management Program – Ph.D., Stanford University; Carnegie Mellon, 1969–.

PAMELA LEWIS, Teaching Professor of Professional Speaking – D.A., Carnegie Mellon University; Carnegie Mellon, 1980–.

ARI LIGHTMAN, Practice Professor, Digital Media and Marketing – M.B.A., Carnegie Mellon University; Carnegie Mellon, 2011–.

PETER MADSEN, Senior Lecturer in Ethics and Public Policy – Ph.D., Duquesne University; Carnegie Mellon, 1988–.

DONALD MARINELLI, (Affiliated) Professor of Drama and Arts Management (College of Fine Arts) – Ph.D., University of Pittsburgh; Carnegie Mellon, 1984–.

DAN MARTIN, Director, Master of Arts Management Program, and Associate Professor (College of Fine Arts) – M.F.A., Brooklyn College/City University of New York; Carnegie Mellon, 1993–.

MICHAEL MCCARTHY, Associate Teaching Professor of Information Systems Management – M.S., University of Pittsburgh; Carnegie Mellon, 1999–.

JOE MERTZ, Associate Teaching Professor – Ph.D., Carnegie Mellon; Carnegie Mellon, 1994–.

KARYN MOORE, Assistant Teaching Professor of Information Systems – M.S., Industrial Administration, Carnegie Mellon University; Carnegie Mellon, 2003–.

M. GRANGER MORGAN, Lord Chair Professor of Engineering and Public Policy, and Head, Department of Engineering and Public Policy – Ph.D., University of California at San Diego; Carnegie Mellon, 1974–.

DANIEL NAGIN, Theresa and H. John Heinz III Professor of Public Policy, and Research Director, National Consortium on Violence Research – Ph.D., Carnegie Mellon University; Carnegie Mellon, 1979–.

DANIEL NEILL, Assistant Professor of Information Systems – M.S., University of Pittsburgh; Carnegie Mellon, 2007–.

ERIC NYBERG, Assistant Professor of Computer Science and Public Policy (joint with School of Computer Science) – Ph.D., Carnegie Mellon University; Carnegie Mellon, 1986–.

REMA PADMAN, Professor of Operations Research and Information Management; Faculty Chair, Master of Science in Health Care Policy and Management Program – Ph.D., University of Texas at Austin; Carnegie Mellon, 1989–.

LYNNE PASTOR, Visiting Associate Teaching Professor – M.S., Industrial Administration, Carnegie Mellon University; Carnegie Mellon, 2007–.

SETH RICHARDS-SHUBIK, Assistant Professor of Economics and Public Policy – Ph.D., University of Pennsylvania; Carnegie Mellon, 2011–.

STEPHEN ROEHRIG, Associate Professor of Information Systems and Public Policy – Ph.D., University of Pennsylvania Wharton School; Carnegie Mellon, 1991–.

DENISE ROUSSEAU, H. J. Heinz II Professor of Organizational Behavior (joint with Graduate School of Industrial Administration) – Ph.D., University of California at Berkeley; Carnegie Mellon, 1994–.

KIRON SKINNER, (Courtesy) Assistant Professor of History and Political Science – Ph.D., Harvard University; Carnegie Mellon, 1999–.

DONALD SMITH, Professor of Practice; University Director for Economic Development – Ph.D., Carnegie Mellon University; Carnegie Mellon, 1995–.

KATHLEEN SMITH, Associate Teaching Professor – Ph.D., candidate, University of Pittsburgh; Carnegie Mellon, 1991–.

MICHAEL SMITH, Assistant Professor of Information Technology – Ph.D., Alfred P. Sloan School of the Massachusetts Institute of Technology; Carnegie Mellon, 2000–.

RICHARD STAFFORD, Distinguished Service Professor – M.S., Public Policy and Management, Carnegie Mellon University; Carnegie Mellon, 2005–.

SHELBY STEWMAN, Professor of Sociology and Demography – Ph.D., Michigan State University; Carnegie Mellon, 1973–.

ROBERT STRAUSS, Professor of Economics and Public Policy; Faculty Chair, Master of Science in Educational Technology Management Program – Ph.D., University of Wisconsin; Carnegie Mellon, 1979–.

LAURA SYNNOTT, Associate Teaching Professor, Healthcare Policy and Management – M.S., Health Services Administration, University of Michigan; Carnegie Mellon, 2004–.

JANUSZ SZCZYPULA, Associate Teaching Professor in Information Systems – Ph.D., Carnegie Mellon University; Carnegie Mellon, 2000–.

JOEL TARR, Richard S. Caliguiri Professor of Urban and Environmental History and Policy – Ph.D., Northwestern University; Carnegie Mellon, 1967–.

LOWELL TAYLOR, Professor of Economics and Public Policy; Associate Dean of Faculty – Ph.D., University of Michigan; Carnegie Mellon, 1990–.

RAHUL TELANG, Assistant Professor of Information Systems – Ph.D., Carnegie Mellon; Carnegie Mellon, 2001–.

MARK WESSEL, Dean University of Wisconsin; Carnegie Mellon, 1992–.

TIM ZAK, Associate Teaching Professor – M.B.A., New York University; Carnegie Mellon, 2011–.